129 Reviews
Hotel Reseda
Bagnolet|0.36km from Fresque L'Indienne
I was just there and tried to make a booking for tomorrow night. I’m staying nearby and have to extend, but my hotel is booked. When I first walked in, the young woman at the desk barely acknowledged me. She glanced up and barely said “yes? Then looked back down. Meanwhile both she and the older man working with her were super warm and friendly to the older white man who was in line right in front of me. I waited after he left and again, the woman went “yeah.” I waited. She finally stopped what she was doing, and mumbled “good evening,” I politely greeted her back, then asked about pricing. Long story short both employees were just rude and dismissive the whole interaction. The old guy told me to book online when I was standing right there. I said I’d like to just book there and he told me “well you’ll need an ID and bank card,” but he said it like he was saying I’d need a million dollars. It was weird. I almost went next door to get my stuff, but I changed my mind. Not sure if it was racism or what, but I’ve never seen hotel staff behave that way when a person is trying to give them business. They didn’t seem like they wanted me to stay there. I need a room for tomorrow night, but I will find another place to stay. Even if I have to pay much more, I’m not going back there. Employees like those ones make hotels lose money. They’re a liability. How can someone be working the night shift at a budget hotel in Bagnolet and snubbing potential guests? The audacity… Just be nice. It’s not that hard. On top of all that, the hotel is not in a good area at all. I’ve attached photos.
