1st room smelled of and was damp. 2nd room, the bath leaked, the air con did not work. Worken by noisy guests who it turned out were a rugby group. Restaurant closed due to a kitchen fault. No mobile reception in the room (131). We left early asking for a refund, given a card with a number to ring, the agent really did not care at all Apparently none of the issues we had warranted a refund of the one night we were expecting to get back. Very poor service, just don't bother! After being frequent customers we will not be using Premier Inn again.