Jessica
September 25, 2023
Chose the room with the hot tub to stay over night for our anniversary. The carpet in the room was so wet near the a/c that you could hear the water squish! It literally splashed me. The room smelled like cat pee. They say it wasn't like that earlier in the day. It smelled horrible. I wanted to leave and get a refund back to my ********** account because I had booked it using my points. They told me no and that there was no other rooms available in the whole hotel.
The refrigerator was barely cold and it sounded like something was running in it, loudly.
Ruined our night