106 Reviews
Royal Garden
Assago|0.88km from Parco Agricolo Assago
Together with my friends, I booked 2 rooms for my family, one for me and my husband and one for my teenage boys. I requested 2 twin beds for my sons but they gave one double bed, I did not asked to change since we were tired and needed to rest badly plus they can fit anyway even they're adult sizes already. Our room on our first night were very warm and my friends said that was their room the night before us. So the following morning I complained and they were willing to change it but since we need to leave right away and got back to the hotel past midnight from our day trip I didn't asked and told myself since it will be our last night anyway we'll just keep it. But to our surprise, our room was flooded, water dripping from the ceiling considering there are 2 floors above us, the gentleman at the reception said because it rained. They gave us the room next door and yet it is flooded too, bed sheets were soaked already from the water on the floor. I requested a room across that side to avoid another flooded room, yes it was not flooded but the closet door was missing and the bed skirt was really black stained from the dirt. It was 2 am and I don't mind to check furthermore. The good thing we had was the food, my kids enjoyed them a lot, the staff were nice though. An experience to remember on our vacation. Oh by the way, there's free bugs at the resto (it's next to garden anyway :)
Very Good
106 Reviews