Guest User
January 31, 2023
Pros: Location. The hotel is located in the center of Anapa, there is a lot of entertainment nearby, the beach is 500m from the hotel. The room has all the amenities, the rooms are cleaned daily, and a 450 ml bottle of water is provided per person. Animation. For children, after about 2 days, animators of 2 people came and entertained the children for an hour. Also on other days, master classes for children (various crafts) were held. Special thanks to the teacher in the Children's room Olga, she gets along well with children, mine spent half a day there. In general, the staff is polite and responsive. Of the minuses, our room was standard, but it was very small, you couldn’t put things in the closet, it was cramped for us in the fourth room. Small pool, more like a paddling pool. This restaurant is a disappointment. Arriving at the hotel, we learned that the restaurants presented on the website are available for a fee, but with a 15% discount for hotel guests. The restaurant for guests is called “te amo”. You have to come at the very beginning of breakfast/lunch/dinner, because if you come later you might end up hungry. Alya student salads (everything was mixed together from leftover food). They don't provide a children's menu at all. And it is conditionally childish. A special note is parking. When booking the hotel, we were promised a parking space in a guarded parking lot, the result is parking on the road near the cloud restaurant. Billiards are paid, 200 rubles per hour. Thermal complex 1100 rubles/hour, up to 4 people, but you can visit for at least 2 hours. In general, I can say that we have rested in other Russian 3* hotels, but this one did not leave a very pleasant impression, the lies on the website and the lack of agreement are very unpleasant.
Original TextTranslation provided by Google