Guest User
June 9, 2024
Just back from great holiday at Tivoli Alvor. As we arrived at hotel we were greeted by amazing porters/reception staff who took our cases and gave us drinks to welcome us. We checked in and although rooms weren’t ready (only 10am) our cases were put on secure luggage room and we could go use all the facilities straight away. We received a text when the room was ready so we could then go and unpack. The rooms are layed out in 11 two storey blocks around the complex. We were in block 4 which was great for us as it was right by both the adult pool and Essenze buffet restaurant. The room was spacious. Large area with king size bed, dressing table, sofa and table. Good wardrobe space and drawers but only 8 hangers. Fridge had water in ready for us. Safe is easy to use. The TV has information about the hotel, its restaurants, spa etc as well as a number of English speaking TV channels. We had read reviews about the food being cold in the buffet restaurant, we didn’t experience this at all. We enjoyed a good choice of food, especially if you like fish with lots of wonderful fresh fish over the week including John Dory, sea bream and cod. We ate in the Roastic a la carte one night and had a very tasty chateaubriand steak. We also chose to eat in Carosello, the Italian restaurant on two occasions and again couldn’t fault the food or the service. We only used the adult only pool and have to say it was very relaxing. The whole area was clean and obviously well looked after. The staff were great, whether it be giving you towels or fetching drinks and always with a smile and a way that made you feel welcome. The family pools looked amazing too, 3 tiered next to each other, again kept immaculately. The restaurant and bar staff were also excellent, helpful and extremely friendly. The whole place was kept to a very high standard whether it be the cleanliness of rooms, bars, restaurants or pools or the facilities and staff. The only thing that stopped me giving this 5 stars was the entertainment for adults. We found this to be the one area that needs improvement. The karaoke was dominated by children and I wouldn’t expect this to be the main entertainment for an evening but more after the main event. We found the magic act quite poor and other entertainment not up to the standard we had hoped. This wouldn’t however put us off going again as we instead sat in ‘Salty’ bar having drinks and enjoying good conversation with others. Great hotel, brilliant staff will definitely be returning to Alvor