Hankge
October 11, 2023
The hotel is very nice, exquisite, and the service is attentive and considerate. It feels better than the domestic four-star standard. The front desk speaks English very well, and there is no problem with communication, but neither of them speaks Chinese. Most of the young staff can speak a little English, but the older ones can't. There are many foreign guests staying here: Europe, America, India, South Korea, etc.
The hotel is in the city center, surrounded by many restaurants, cafes, and a relatively large shopping mall. It is not far from several major attractions and is very suitable for city walks.
The room was clean and warm, the suite was spacious, and it was quiet at night. The breakfast is also quite rich, basically Western, Russian and Kazakh food, but it is also very comfortable to eat.
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