Guest User
October 25, 2022
This was probably once a nice hotel and I still had a pleasant stay, but it’s former glory days are well over. Location wise it’s fine. 20 mins from airport and 10 mins from Osu and also the main CBD. My room was ok and was kept very clean. The shower room had been recently renovated but there was barely any hot water. There was no safe in my room. I asked to move but they said they were full. I’m 95.% certain they were not. The area seemed pretty safe, but I wouldn’t have walked around after dark. Most of the staff were excellent. I had some wifi issues and the tech guy went out of his way to help. A couple of reception staff were a bit brusk, but not rude. Food wise it was mixed. AWFUL buffet breakfast, but some of the evening meals were delicious. The day/evening menu is extensive. Why can’t they fix the breakfast? The fruit juice was always empty, the “hot” buffet always cold. You make your own tea and coffee with sachets in tiny cups. It was possibly the worst hotel breakfast I’ve ever had. Don’t believe the marketing materials. Some 3rd party websites say they have a spa - they don’t! Some say free airport pick up (there’s a $10 charge). They also say there are a bar, a nightclub and restaurant. They are all one thing! So don’t believe the spin. Lastly and I say this with sadness. There is a deaf and dumb guy who shines shoes. I applaud this kind of offering, but he was so persistent. You couldn’t leave the hotel, eat in the restaurant etc without him asking you for money and telling you his sad stories. I gave him money once but he still persisted. It was really awkward. My heart sank each time I entered the compound. Overall I really enjoyed my stay. Would I book again? Sorry, no!