Richmond Hotels & Accommodations

The room is clean and the location is near downtown. however, the room does not include kettle for hot water.

When you stay at Candlewood Suites Richmond - West Broad, an IHG Hotel in Richmond, you'll be in the business district, within a 10-minute drive of University of Richmond and Virginia Commonwealth University. This hotel is 7.8 mi (12.5 km) from Short Pump Town Center and 5.8 mi (9.3 km) from Richmond Raceway.Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.You can enjoy a meal at the restaurant serving the guests of Candlewood Suites Richmond - West Broad, an IHG Hotel, or stop in at the snack bar/deli.Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.Make yourself at home in one of the 98 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 49-inch flat-screen televisions with cable programming provide entertainment. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

Newly renovated, clean rooms, friendly staff, convenient location!

Fantastic service! Very friendly! Very easy check in and check out process!

Part of the hotel is a shelter for downtown Richmond? Disgusting place, very unsafe for me and my child to even be in the parking lot surrounded by people asking us for money. Would NOT give us a refund, even though it was so foul. NEVER again will we stay at a Choice hotel, with the lack of consideration from customer service online. Choice should be ashamed.

Passing through Virginia to Baltimore from North Carolina for girls trip weekend with my daughters, granddaughters and sisters. My daughter, granddaughter and I had what is called a one bedroom suite although there is no wall separating the living room area from the two queen beds. The lobby is beautiful and spacious. Front desk staff got us checked in quickly. Room was clean and beds were comfortable. Big walk in shower. Bathroom was very clean. Mini fridge and small microwave in room also. Lots of eating places in the area. I will definitely be staying here on our next visit to Virginia. My daughter said the hot and cold breakfast was very good.

We had a bad Airbnb experience and needed a reliable, comfortable place to stay for the night. This hotel is at a Golf Course and it is very beautiful!! We got a great price but I chose 1 King instead of 2 Queens on accident. They we're super happy and kindly changed the room at no cost to us. When we got to our room, a sticker was over our door showing that the room had been cleaned and no one had entered. The beds were huge, plush and very clean. I slept like a baby. The room was very clean, too and the A/C was pumping out the cool air. The room was clean, quiet and cool. We enjoyed it very much!

We thought that they had renovated the hotel, but they only did certain updates. We had to switch 2 times until 3rd time found a room that the toilet didnt leak on the floor. Bathroom tubs need update. More lights and better tub grip than rubber mat that is not sanitary. The tables & dressers need an update, there were pen marks, scuff marks. A good refresh job.

This is an older property that they’ve tried to keep up to date with moderate success. I’ll start with the Pros: -despite being totally full with teenagers and a wedding, it was quiet and they maintained pretty good order. They had a police detail on scene in the evenings which seemed purely preemptive. Kudos to management for spending on that, a lot of places wouldn’t. -there’s a lot in the immediate area in terms of restaurants, stores, etc. Pretty much every chain you could think of is in the vicinity. -we didn’t use it but there’s a pool with an outdoor area. -the beds were unusually comfortable! Not sure if it was the Sheraton sweet sleeper bed but it stood out. -I requested additional items for our room from housekeeping and they were delivered in a reasonable timeframe and the associates were friendly. Cons: -The biggest one is the old and out of date HVAC. You have two options: blast chiller freezing or stuffy. The AC will go on and off all night and sound like a 1970 school bus doing it. It really bothered my sleep. I was either too cold, too hot, or it was really noisy to the point of repeatedly waking me up. -the rooms were last renovated in 2015 and it’s time for another update. Lots of wear and tear. Some components clearly weren’t updated then and are just really old. Bathroom fixtures, etc. -My room was supposed to be 2 Queens. There’s no way those were normal queens. More like double beds. It was a battle all night with my teenager. My review is a little rough, but that’s because sleep quality is paramount and mine was really poor at this hotel. HVAC doesn’t receive enough focus but it can make or break a hotel and this one was bad. Would I stay there again? I’d explore other options in the area first. Four Points is kind of an unusual sub brand—“full service” but more bargain oriented. I think you tend to find dated properties that don’t quite meet the brand standards of the mainstream brand. Is it a step above a Hampton/Courtyard? Perhaps, if the details are done right. If you are a heavy sleeper you will probably do better here than I did.

We stayed a couple days in this downtown property. It was convenient for our interests. I was a little apprehensive based on its rating, but customer reviews swayed me. We weren't disappointed. The hotel is very clean, recently refurbished throughout, beds comfortable and staff courteous. Hot breakfast is typical microwaved omelettes, toast & cereals in a large uncrowded dining room. Note that housekeeping is not offered on multiple night stays altho fresh towels are available on request. We'd stay here again.