Wellspring by Silks map

We are highly impressed with the hotel. From the moment we arrived at the hotel till the end of our stay, we felt warm hospitality from every staff. We have originally booked a superior twin bed room and when they saw us with our child, they upgraded us to a family suite and they made sure our son got all the amenities such as a child's Yukata and his own toiletries. USome of the perks of staying here is there is happy hour every day with free flow of wines plus you will also enjoy the facilities at their sister hotel Just Sleep next door for eg. Kids zone and their indoor public hot spring. All in all more than 5 ⭐🌟✨✨, my son told me if we ever come back to Taiwan, please stay at this hotel again!

Cleanliness could be improved as there were stains in the bathing area. Hot spring tub is good and relaxing. Soundproofing isn't good as we can hear the room beside us using the water. Love the kids amenities especially the bathroom slipper. Room feels luxurious.

Great experience from start to finish!The room was super clean and comfortable

Hotel was clean and location is central. Service is good with free afternoon tea for hotel case.

Check-in was smooth and easy. We parked in the underground garage (not too many spaces - but it never filled up during our stay). We arrived a few hours before the check-in time. While we waited in the lobby, front desk staff came to our seats to complete our checkin-in, and explain the facilities. The room was very clean, comfortable, and quiet. There was a private hot tub on the balcony, 2 rooftop pools, drinking water dispensers throughout, and a small yoga studio. There are a lot of eateries in the area, as well as several 7-11's and Family Marts. Our accommodation package included a good breakfast buffet, and a very nice hotpot dinner with lobster, scallops, sliced fish, excellent beef, noodles, and ample vegetables & enoki's. I highly recommend including both meals in your room package.