4.6/5Outstanding59 Reviews
Surabaya|4.32km from downtown
My stay at the Shangri La Surabaya was nice. I visited for two nights on business. Before I arrived, they had arranged transport from the airport which was incredibly efficient and easy. When I arrived, I was given a room on the 17th floor which is the top floor. It wasn't bad but could do with some updates to make it look more modern. The bed was comfortable and a good size, although there were a few scuffs here and there. The bathroom was small but had all of the essentials that you would need - however, both the shower door and floor could have been cleaned to a higher standard. The hotel is located in central Surabaya which made it easy to access shops and restaurants nearby. I had access to their Horizon Club lounge on the 12th floor that offers delicious breakfast service with nice views of the city skyline. Overall, my stay at Shangri La Surabaya was very enjoyable and I wouldn't hesitate to recommend it to anyone else who's looking for something luxurious yet budget friendly in this part of Indonesia. The service provided by staff was top-notch and they did an amazing job making sure my stay went smoothly all throughout my visit. The gym and pool are nice features if you want to sweat and relax