Four Points by Sheraton Surabaya, Pakuwon Indah
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Surabaya

Four Points by Sheraton Surabaya, Pakuwon Indah

No. 2 of Top 4-star Select Hotels in Surabaya
Pakuwon Mall Jalan, Jl. Raya Lontar No.2, Babatan, Surabaya, East Java 60216, Indonesia
Show on Map
Located in Surabaya, Four Points by Sheraton Surabaya, Pakuwon Indah is connected to the convention center, a 2-minute drive from Pakuwon Mall and 7 minutes from Surabaya Zoo. This 4-star hotel is 5.2 mi (8.4 km) from Taman Bungkul and 6.7 mi (10.8 km) from Al-Akbar Mosque.Show More
We Price Match
hotel overview picture
4.6/5Great·Location: 4.7
Great stay!93% Recommended
All 166 Reviews
Amenities
Golf CourseSunbathing AreaOutdoor Swimming PoolFitness RoomParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBar2 RestaurantsCafé
All Amenities
Surroundings
Airport: Juanda International Airport
(23.3km)
Train: Surabaya Gubeng Train Station
(11.9km)
Train: Surabaya Pasar Turi Train Station
(14.9km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Family King Room
8

Family King Room

1 King bed
50m² | Floor: 10-12,15-17
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Premium Deluxe Two Double Room
4

Premium Deluxe Two Double Room

2 Double bed
30m² | Floor: 1-17
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Premium Deluxe King Room
8

Premium Deluxe King Room

1 King bed
30m² | Floor: 1-17
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
One Bedroom Premium Suite
5

One Bedroom Premium Suite

1 King bed
64m² | Floor: 15-17
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Junior Suite
12

Junior Suite

1 King bed
38m² | Floor: 1-17
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Deluxe Two Double Room
5

Deluxe Two Double Room

2 Single bed
24m² | Floor: 1-17
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Deluxe King Room
5

Deluxe King Room

1 King bed
24m² | Floor: 1-17
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Hide Room Types

Guest Reviews(166)

4.6/5
Great
Verified Reviews
  • Cleanliness4.6
  • Amenities4.6
  • Location4.7
  • Service4.7
Rookie
February 24, 2024
Located in a big shopping mall and the breakfast was very good
Guest User
March 27, 2024
fancy service to meet my vegan diet need 👍
Guest User
November 17, 2023
Next to Pakuwon Mall, easy check in and breakfast were various options. Friendly staff. Recommended.
win-win travel
October 11, 2023
The hotel is well located inside the big shopping mall of Surabaya downtown, hotel service is generally good, English of staff are great as well, just the hotel amenities during our stay were not satisfactory, especially the air-conditioning which was not stable...one room is too cold even after regulated where another room was stable. In addition, some amenities were not be fixed before offering the guests, such as some electrical sockets were broken and the door of the bathroom had terrible cracked sounds, other hotel necessities were provided only upon requests, such as shaver and cream; soaps, shower gel etc.... the priced charged was a bit higher than expected with this service. However, the breakfast buffet was the best offer and the feedback from the hotel chef, managers were fast and quite helpful which earned back a little good impression from us during our stay.
Guest User
November 13, 2023
pleasant stay with comfortable bed and great location as connected directly to mall.
Ng Wilson
February 12, 2024
The washroom designed is very poor, small, narrow and not user friendly at all. I will not come back to this hotel just because of this.
Guest User
February 3, 2024
We had a pleasant time staying at the Four Points by Sheraton Surabaya, Pakuwon Indah during our recent transit in Surabaya. The hotel was conveniently located right next to Pakuwon Mall, which was great for shopping and dining. We also appreciated the hotel's seamless food delivery service, which made it easy to order food from a variety of restaurants. The room itself was clean and comfortable, and the staff were friendly and helpful. Overall, we had a great experience and would definitely recommend this hotel to other travelers.
Bubblepupz
June 28, 2023
Business trip. Happy with the stay. Thank you for the hospitality
delbert
April 2, 2023
We experienced a packed hotel with lots of guests and friendly reception. Room was furnished in a basic way especially the shower room. It’s below expectation. Location was great, connected to the pakuwon mall.

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00

Front desk hours: 24/7

On the day of check-in, provide their flight information, proof of identification, their check-in time

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 12 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeWestern, Asian
StyleBuffet
AgeFee
Children 6 years old and under
Free
Children 7–12 years old
IDR 144,000 (approx. S$ 12.26) per person
Adult
IDR 288,000 (approx. S$ 24.51) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Show More

Property Description

  • Opened: 2019
  • Number of Rooms: 310
Located in Surabaya, Four Points by Sheraton Surabaya, Pakuwon Indah is connected to the convention center, a 2-minute drive from Pakuwon Mall and 7 minutes from Surabaya Zoo. This 4-star hotel is 5.2 mi (8.4 km) from Taman Bungkul and 6.7 mi (10.8 km) from Al-Akbar Mosque.

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless Internet access, concierge services, and shopping on site.

Enjoy a satisfying meal at Djaman Doeloe Restaurant serving guests of Four Points by Sheraton Surabaya, Pakuwon Indah. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 310 air-conditioned rooms featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Services & Amenities

Outdoor Swimming Pool
Fitness Room
Bar
2 Restaurants
2 Restaurants
Restaurant 1
Business hours: [Mon - Sun] 00:00-22:00
Djaman Doeloe
Style: A la carte, Buffet
Cuisine: Asian
Open for: Breakfast, Afternoon tea, Dinner
Special dietary options: Halal
Ambience: Family
Dining options: Available for reservation
Business hours: [Mon - Sun] 08:00-22:00
Show More

Frequently Asked Questions

How much does it cost to stay at Four Points by Sheraton Surabaya, Pakuwon Indah?

Prices at Four Points by Sheraton Surabaya, Pakuwon Indah are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Four Points by Sheraton Surabaya, Pakuwon Indah?

The closest airport is Juanda International Airport. It is 23.28km from the hotel and approximately a 42minutes journey by taxi.

What are the check-in and check-out times at Four Points by Sheraton Surabaya, Pakuwon Indah?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Four Points by Sheraton Surabaya, Pakuwon Indah provide airport transfer services?

Yes, Four Points by Sheraton Surabaya, Pakuwon Indah provides airport transfer services.

What amenities and services does Four Points by Sheraton Surabaya, Pakuwon Indah have?

Four Points by Sheraton Surabaya, Pakuwon Indah has the following amenities and services: Outdoor Swimming Pool, Golf Course, Sunbathing Area.

Does Four Points by Sheraton Surabaya, Pakuwon Indah have a swimming pool?

Yes, Four Points by Sheraton Surabaya, Pakuwon Indah has a pool. Pool type: Outdoor Swimming Pool.

Does Four Points by Sheraton Surabaya, Pakuwon Indah have fitness amenities?

Yes, Four Points by Sheraton Surabaya, Pakuwon Indah has fitness amenities.

Does Four Points by Sheraton Surabaya, Pakuwon Indah provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Four Points by Sheraton Surabaya, Pakuwon Indah have non-smoking rooms?

Yes, Four Points by Sheraton Surabaya, Pakuwon Indah has non-smoking rooms. Please view the hotel listing for details.

Does Four Points by Sheraton Surabaya, Pakuwon Indah provide breakfast?

Yes, Four Points by Sheraton Surabaya, Pakuwon Indah provides breakfast.

About This Property

Nearest AirportJuanda International Airport
Distance to Airport28.35KM
Nearest Train StationSurabaya Gubeng Train Station
Distance to Train Station11.86KM
Average Price FromSGD188
Hotel Star Rating4