Hyatt Regency Koh Samui- Sha Extra Plus map

The house keeping is poor, cotton bud was found in the balcony when we check in. Pest control is also poor, as the room is filled with flies and mosquitoes. Gym is clear and staff are in general helpful. The breakfast buffet is quick tasty.

Housekeeping was not up to expectations, on day 2 after housekeeping, 2 pairs of slippers became 1.5 pair after we returned to room & it remained the same for the next 2 days until checked out. Tissue box ran out on day 2 was not refilled after housekeeping & was only done when I took out the empty box to show on vanity top on day 3. Bath tub n shower were separated but only 1 floor mat at bath tub area. On 3rd day the 2nd floor mat appeared finally at shower area. Staff were friendly & helpful tho’ & spa was running a promo 1 for 1 which was good. Gym facilities was good with shower room just next to it with towels & toiletries, nice! Location wise is not ideal as need transport to the market places & restaurants at Chaweng & Fisherman Village, spent a bit on grab….stayed 4D3N twin room garden view with balcony & enjoyed quietness & near to reception. BF was good!

Everyone was incredibly helpful and hospitable and the resort is absolutely stunning!!!awish yhe beach had more white sand,but we had an incredible experience!We will be back for sure

I recently stayed at the Hyatt Regency Koh Samui and had a wonderful experience. Their service was top-notch, with friendly and attentive staff who went above and beyond to make our stay comfortable. The hotel's cleanliness was impressive, with our room always tidy and well-maintained. Breakfast was a highlight, with a delicious spread of international options. However, the Thai buffet selection was a bit limited and slight disappointment. The gym and pool facilities were great, providing a perfect spot to relax and stay active during our stay. Overall, I'd recommend the Hyatt Regency Koh Samui for its excellent service, cleanliness, comfortable rooms and great facilities. Just be prepared for a higher price point.

Very good hotel 🔥