Posted on Aug 22, 2023
Xiqueermama
I really like this old hotel, the perfect location, the Buddha and the warm service, the Mexican service is really very good. The executive floor is set, and those snacks and coffee breakfast are free. The service is really great, people can't help but tip more.
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Price per night fromBRL 643
Posted on Feb 7, 2025|Standard Room, 1 King Bed, Non Smoking, City View
Guest UserThe hotel is very new and is the best hotel for the entire trip. The breakfast is good, the front desk is very good, the room is better than expected, the soundproofing is very good, it is 2km away from the historical center, parking is free, there is a swimming pool on the roof, and the view is very good; the only drawback is that the toilet is designed a bit high, and a person with a height of 160 can only tiptoe 😅
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Price per night fromBRL 562
Posted on Nov 15, 2021
Mohacsi
The hotel is ok, I got a bigger room with view to the pool. There was a group of people at the pool so it was a little louder and during the day also.
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Price per night fromBRL 265
Posted on Dec 2, 2024
Guest User
Schöne alte Hacienda mit Pool und leckeren Margaritas etwas außerhalb von Izamal. Zuvorkommendes Personal. Wir waren die einzigen Gäste.
Leider war unser Zimmer gegen Abend dann vollständig voll mit großen Ameisen. Ich habe schon öfter mitten im Dschungel geschlafen, Gekkos, Raupen etc. sind kein Problem und normal. Aber gegen Abend war eine Wand, die Dusche, die Decke und alle Handtücher vollständig bedeckt mit 1cm großen Ameisen. Das war für mich leider grenzwertig, da auch alle Moskitonetze kaputt und löchrig waren. Löcher sollten sich auch in einem alten Haus abdichten lassen. Außerdem gibt es keine Trennung zwischen Schlafraum und Bad, ebenso Toilette. Für ein Boutique Hotel zu dem Preis für mich nicht ok.
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Price per night fromBRL 511
Posted on Mar 31, 2025
Guest User
The pool is nice and the hotel is located a few blocks away from the main attractions in downtown. The best part of this experience was the hotel staff. They were extra helpful and kind. Always ready to help in whatever you need. The only complaint I have is the cleanliness in the room. There was dust in some parts of the room and the sheets weren't very clean. They didn't change them. Also, the pillows aren't comfortable. But the rest of the hotel is not bad at all for the price. I slept well, the ac works well. I would stay there again.
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Price per night fromBRL 173
Posted on Sep 18, 2025
Guest User
Excellent customer service! Beautiful hotel and room. The room was comfortable, quiet and very comfortable bed. Great pools to relax after a long hot day out. I really liked the honey shower gel and extras. I would definitely stay in hotel hacienda again without a doubt.
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Price per night fromBRL 564
Posted on Jan 7, 2026
Guest User
Clean, comfortable, and perfectly located. The hotel was spotless, the staff was friendly and helpful, and the location couldn’t be better, close to everything I wanted to see and do. Despite being so central, it was surprisingly quiet, which made it easy to relax. Would definitely stay here again.
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Price per night fromBRL 532
Posted on Mar 12, 2026
Guest User
The hotel itself is beautiful and full of character, with spacious rooms that make for a comfortable stay. The historic charm and atmosphere are definitely highlights, and overall the property has a lot of potential.
However, one issue that should really be addressed is the large number of dengue mosquitoes, especially around the pool area.
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Price per night fromBRL 334
Posted on Jun 30, 2024
Grace Ridnour-Nollsch
Gorgeous boutique hotel with staff that goes above and beyond. The heir of the estate actually greets guests and ensures they have a pleasant stay. We only got to stay for one night, but they upgraded our room and allowed us to enjoy the pool as we arrived early and they needed time to get the room ready. It is worth the price.
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Price per night fromBRL 1,082
Posted on Nov 12, 2025
Guest User
We really enjoyed our stay — it was a lovely place to rest and unwind, and we loved the aesthetic and overall vibe. However, the location felt a bit sketchy at times, which was a drawback for us. It’s a great spot if you’re looking to relax for a day or two, but maybe not the best choice for exploring or backpacking.
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Price per night fromBRL 79