Hotels With bar in Berkshire, United Kingdom

This hotel is not near the airport. The Hotel shuttle from the airport doesn’t go to this hotel. 90% of taxi refused to go there from terminal 5 because it’s too difficult. There is no hotel-owned shuttle. Public bus 703 goes to hotel but is not frequent on weekends or late at night. You have to hire WeKnowLondon in advance. Very misleading advertising that this hotel is convenient to airport. It is cheap because it is inconvenient. I paid £30 one-way for trip to hotel, so factor that into cost unless you’re taking public bus during regular daytime weekday. Also, no restaurants or shops nearby, but there is a petrol station. Hotel staff, cleanliness and such are good. Location sucks. “Lakeside” view attached. Note lack of lake.

We stayed here because it had a pool and we enjoy a swim and breakfast was part of the deal. Even though we forgot to mention mobility issues the staff changed our room without an issue. The hotel was cool and so was the room, and that was without using the air conditioning. There is no lift so bear that in mind. The breakfast had a good mix of cooked English and you can have your eggs cooked as you want them. I asked for a decaf flat white and one was made for me. A bigger mug too, the usual ones are a bit small. There is fruit, plain yogurt, ham and cheese slices and olives so something for everyone. The staff are friendly and helpful and went to get more pastries for us when they had run out. If a coach tour is in then make sure you don't arrive too late, as a lot will be gone. The food wasn't greasy and we enjoyed the variety. We used the pool and there are men's and women's changing but no disabled facilities or family changing areas. Be aware of that although there is one larger changing room most of the space and showers are open. You will need a pound coin if you want to lock your locker, but we mainly swan in the morning and there were only one or two others in the pool. It's a spa pool so not too deep. There is a gym room too, but I didn't use that. The usual work out equipment was on display. You can also book spa treatments but those are extra. Pool and gym free to guests. We would gave tried an evening meal but there was a hotel power cut and so we left early. We would definitely use this hotel again, we slept well and the bed is comfy with usb charging sockets and proper reading lights near the bed. The bistro-like round table and two chairs were much appreciated. Parking us £5 a day, which us cheaper than some hotels. There is also a hairdryer and iron in the room and the TV has modern with Freeview channels available. The bar area has comfortable seating and was showing the matches as well as the news in the morning. No subtitles though, which would have helped. As I said the only criticism was that our sink was cracked, and didn't hold water well and there is a bath shower, rather than a walk in shower unit.

Being a 4 star hotel, I would have expected someone to escort us to the room at least. It was a bit difficult to navigate to look for our rooms at the end of a tiring day after visiting legoland and we had a hungry toddler in tow. In addition, the breakfast buffet could be extended to be more inclusive. I would prefer a holiday inn breakfast over this. Being 4 star, I'd expect better. I have experienced hotels within UK and internationally but this one is just similar to any decent holiday inn branch in UK. I have seen better 3 star hotels. Hence, I had higher expectations in terms of service and breakfast. Everything was oridinary and fine like any hotel. We had no time to check out any facility such as swimming pool so cannot comment on that.

Pros: Excellent location, right opposite the castle with a shopping street right outside the door. Cons: 1) The room had a musty smell. 2) The cleanliness was terrible. Service: 3) One staff member was very good, but the others we encountered later were not. They didn't even show us to our room. Our room was in an annex building, and they didn't explain that clearly, so we had to drag our luggage around looking for it for a long time. I was so close to losing my temper. Overall, it's very old, not very clean, and not a premium experience.

Room was on ground floor with two queen beds, (I only needed one), tv off button didn’t work, the room is very old and dated and is in dire need of a refresh. Premier inn has nicer rooms !! Menu is very overpriced, vegan burger fries and a coke £35!! I would not stay here again at least not until it has a refresh, it’s just seems worn out and old in the room I was in

I stayed here for one night before heading back home. It's a few kilometers from Terminal 5, but we had a driver taking us to the airport. The hotel does offer a shuttle bus, but I think it's for a fee. The hotel has a huge number of rooms, and the cleanliness was just okay. We booked breakfast and dinner, which were predominantly Indian cuisine. The front desk staff wasn't very professional; they forgot to give me one of my dinner vouchers and didn't even apologize when I went to ask about it.

The hotel's surroundings are beautiful, nestled in a residential area, so there are hardly any unruly crowds, and the locals are very nice. The hotel staff provide excellent service, and their English is fluent. The rooms are not densely packed, and the staff maintain an appropriate distance, which is appreciated. The breakfast area is clean, and while the selection is simple, the quality is high, and the fruit is fresh. I recommend trying the milk with various cereals. I look forward to visiting again.

I really enjoyed my stay. I arrived quite late after a long and exhausting day, but the receptionist, who I believe was called Anna-Marie, was incredibly welcoming and helpful. She genuinely went the extra mile to assist me, which I really appreciated. The room was very clean, the service was efficient, and overall, I had a very comfortable and pleasant stay.

I had a wonderful experience staying at the hotel. The facilities were well-maintained, the atmosphere was welcoming, and the overall service was of a very high standard. I would especially like to commend Kiran at reception for her outstanding professionalism and support. She ensured that our check-in process was seamless and efficient, addressing everything with a warm and courteous approach. Her attention to detail and commitment to providing excellent customer service truly enhanced our stay. Overall, a great experience, and I would highly recommend this hotel.

Right by the River Thames, the environment, location, and service are all superb. You can enjoy breakfast with a view of the Thames from the window. However, a word of caution: if you're on the first floor, avoid leaving open food in your room as it might attract ants.