The Westin Yokohama Reviews

New and clean hotel wif Mt Fuji view. Will stay again next time!

Beautiful hotel and spacious room! It would be better if they could let the hotel guests use the swimming pool for free.

Very good quality service and room facility

It was nice staying there. I would like to stay again thanks !!!

It was a decent experience, food in club room was however disappointing. Lack of option, salmon, noodles was over cooked

There are no drinks in the small refrigerator in the room. This is just like other hotels. Even if you stay in a three-star or four-star hotel, they will prepare drinks for guests. Do we just need to order drinks for consumption? Moreover, the two bottles of mineral water given are in glass bottles. The bottle mouth cannot be sealed after opening. One of them is very large and it says that the bottle needs to be recycled? ? Are you kidding, is this the standard of Westin? They don’t plan to let us bring it. Sorry, we don’t covet this. Is this the case for a five-star hotel? ? ? The small towels given are made of cotton and linen with the concept of environmental protection. It’s really a bad experience. The soap table for soap, I don’t know if it is a trace of the previous guest. I have already checked in, but I just haven’t checked in yet. I told the front desk that I wanted to store my luggage, but they didn’t even listen to us and told me to queue up. I emphasized again that it was not check-in. It was to store luggage. They asked us to go to the counter at the door on the first floor to store it. The front desk of a five-star hotel does not need to listen to the guests? What’s more, I was speaking Japanese. The attitude of the downstairs was not very good. No smile when entering and leaving. I told him that I ordered takeout and left the hotel’s phone number because I didn’t have a Japanese phone number. I was not happy. I didn't ask you to bring it up, just tell me and don't do it again. I will never go there again.

The hotel is very new, the rooms are modern, the facilities are advanced, and you can see Mount Fuji.

Chinese Spring Festival + Japanese Red Day, the check-in queue was almost an hour The weather is good and you can see Mount Fuji. The breakfast is normal. The room is a 15-minute walk from the station. It is expected to be full during Jay's concert.

The service was very good! The room was also very clean and very clean! Breakfast had a lot of variety and I was very satisfied from the morning!

Good service and spacious rooms! There are a lot of delicious foods in the breakfast area!

The room is quite new and nice. The lobby is also very nice. Check-in is slow. I was given a room on the lowest floor, next to the elevator... Sometimes I can hear people talking in the hallway. There is a bus directly to Haneda, very convenient.

The room is not as big as a hotel in Japan. It also has a barrier-free bathroom. The breakfast is delicious.

This time I stayed in a street view room. It felt a bit noisy as it was very close to the highway. There was also noise like a racing car from time to time in the middle of the night... Maybe the sea view room on the other side would be better? The swimming pool has a sauna and a massage pool. It’s quieter and can be used to yourself during dinner~(⁎⁍̴̛ᴗ⁍̴̛⁎) The breakfast was average and nothing special. The curry rice was a bit spicy. There is a very large shopping mall near the hotel, about a 5-minute walk. There are many restaurants to choose from, but they seem to close early, at 21 o'clock? Around 21:30~

Everything was good, but it was a pity that I was forced to stay in Yokohama due to heavy snow. It took a total of 7 hours from check-in to departure. . . Didn't experience any services.