Lighthouse Hotel Chengdu Kuanzhai Kuixinglou Alley Reviews
Lighthouse Hotel Chengdu Kuanzhai Kuixinglou Alley
No.158 Changshun middle street, Qingyang District, Chengdu, Chengdu, ChinaView Hotel Details
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Lighthouse Hotel Chengdu Kuanzhai Kuixinglou Alley Guest Reviews
4.8/5
Amazing
1604 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(1604)
Positive reviews(1589)
Reviews with photos/video(160)
Convenient location(167)
Classy environment(155)
Delicious breakfast(154)
Friendly front desk staff(145)
Great location(99)
Easy to get around(95)
Quiet & comfortable(81)
Negative reviews(15)
Dandoval
Guestroom (Double bed)
Stayed in 2023年4月
Solo travellers
10 review
Very Good
Posted on 2023年7月12日
A nice little place near kuangzaixiangzi. Pretty decent value for money, although the rooms are London tiny.
Kkaatteebb
Guestroom - City-View (Double bed)
Stayed in 2024年5月
Couples
16 review
Outstanding
Posted on 2024年5月22日
Great!
Guest User
Guestroom (Double bed)
Stayed in 2021年12月
Couples
3 review
Outstanding
Posted on 2022年1月4日
可以…………….. 在。zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
Guest User
Family Friendly Room (2 beds)
Stayed in 2024年6月
Family
4 review
Amazing
Posted on 2024年6月11日
The location is good, close to Kuanzhai Alley, and opposite the delicious Wuliguan Hotpot Restaurant. However, the parent-child room is small, and the bathroom is right at the entrance. The air conditioner is not sensitive, sometimes cold and sometimes hot, and the child got a cold and runny nose when sleeping at night. The waiter came to adjust it but couldn't solve it.
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Response from Property: Dear guests, thank you for your comments despite your busy schedule! Your suggestions are the driving force for us to keep moving forward, making progress and improving!
Aishangtuzhidejingyubaobao
Guestroom (Double bed)
Stayed in 2024年6月
Solo travellers
18 review
Outstanding
Posted on 2024年6月5日
I chose this hotel when I came to Chengdu and stayed there for 2 days.
Hotel service💯
Hotel facilities are very good
The front desk guy Yu Feng is very nice
Chengdu is very good, see you next time
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6/7
Response from Property: Five-star praise, thank you very much. Haha, enthusiasm is what we should do. We just want to give you a pleasant stay experience with the most enthusiastic service and the best accommodation environment. Sincerely look forward to your visit again.
Guest User
Business King Room
Stayed in 2024年5月
Couples
4 review
Very Good
Posted on 2024年5月5日
The hotel service is good, and there is a food street around it which is very convenient. I ate Minghong Hoof Flower, Li Shanshan Tea, Egg Cake, and Baked Sweet Potato Skin nearby, all of which were delicious 😋 The only drawback is that the hotel does not have an exhaust fan or a bathroom heater, so it may be a bit cold to take a shower in winter.
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Response from Property: Thank you for your review, Duoer will continue to work hard. The hotel room has an exhaust fan, the switch is on the electric card panel, the air conditioning and heating are sufficient in winter, there is no need to equip the bathroom heater, the room is warm ~ I hope to get your full score next time
Guest User
Guestroom (2 beds)
Stayed in 2024年5月
Family
19 review
Outstanding
Posted on 2024年6月10日
The hotel I chose for my holiday trip has a good location and is very clean. It is very convenient to go anywhere. I will choose Atour again when I come to Chengdu next time.
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Response from Property: Thank you for your compliments. It is very gratifying and nice to see such support and praise from customers when I wake up in the morning. I think this is the motivation for me to continue working hard and bring you the best service.
Guest User
Guestroom (Double bed)
Stayed in 2024年4月
Couples
2 review
Outstanding
Posted on 2024年4月16日
Not bad, pretty good
The bedsheets were a little dirty, probably because I didn't check them properly, I'll pay more attention next time
Original TextTranslated by Google
Response from Property: Dear, I am really grateful for your review! Beautiful things always make people linger. I hope you can share this beauty with your relatives and friends. I hope that when you come to our home again, you will just enjoy the surrounding beauty and walk into your favorite! We have always been here, and we are quietly waiting for you to come in again!
Guest User
Guestroom (Double bed)
Stayed in 2024年4月
Business travellers
3 review
Outstanding
Posted on 2024年4月8日
Ctrip ordered an upgraded room type. The room was on the 7th floor and was relatively quiet, clean and tidy. The front desk lady and handsome guy had a very good attitude. Check-out and invoice issuance were very quick, taking about 3 minutes. Good reviews. The distance to Kuanzhai Alley was also OK, and it was just a short stroll away.
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Response from Property: Your satisfaction is our greatest responsibility and honor. We are committed to providing guests with excellent services. Your arrival and affirmation are the driving force and direction for our continuous progress. Thank you very much for your affirmation and support. We sincerely look forward to your visit again.
Guest User
Guestroom (Double bed)
Stayed in 2024年3月
Business travellers
7 review
Outstanding
Posted on 2024年3月25日
Very good!
Hygiene: The environment is 2,000 square meters, the front desk guys and girls are attentive and enthusiastic, and it is very close to Kuanzhai Alley. It is the first choice for tourists
Original TextTranslated by Google
Response from Property: Dear, I am really grateful for your review! Beautiful things always make people linger. I hope you can share this beauty with your relatives and friends. I hope that when you come to our home again, you will just enjoy the surrounding beauty and walk into your favorite! We have always been here, and we are quietly waiting for you to come in again!
Guest User
Guestroom (2 beds)
Stayed in 2024年3月
Friends
1 review
Outstanding
Posted on 2024年3月24日
The location in the city center is convenient for traveling. There is also a supply of warm mineral water. The daily cleaning service is very attentive. The self-service laundry and drying is also very convenient. The front desk service attitude is very good. I had a pleasant trip. Thank you!
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Response from Property: We treat guests as they please and treat them with courtesy. What we want to give our guests is the most enthusiastic service, the most pleasant experience, and the most unforgettable memories. Thank you, dear, for your support and praise.
Guest User
Guestroom (Double bed)
Stayed in 2024年3月
Couples
1 review
Outstanding
Posted on 2024年3月12日
The room is clean and sanitary. The front desk service attitude is very good and very welcoming. The hotel is in a good location. It is very convenient to travel. There are many delicious food nearby.
Original TextTranslated by Google
Response from Property: Your satisfaction is our greatest responsibility and honor. We are committed to providing excellent services to our guests; your arrival and affirmation are the driving force and direction for our continuous progress. Thank you very much for your affirmation and support of our store. We sincerely look forward to seeing you. Visit again. . .
Guest User
Guestroom (Double bed)
Stayed in 2024年3月
Couples
11 review
Outstanding
Posted on 2024年3月6日
The location is very good, in Kuixing Tower, very close to Kuanzhai Alley. You can take a direct train from Kuanzhai Alley to see pandas. The hotel is very good, I choose Atour whenever I go out.
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Response from Property: Thank you for the good comments and recognition. I always firmly believe that if you do something seriously, there will be repercussions. I have been thinking about how to let the guests who trust me and trust my family have a better experience. I am now more confident to provide you with better experiences. Good service, welcome to come again next time!
Anonymous User
Guestroom (Double bed)
Stayed in 2024年3月
Couples
1 review
Outstanding
Posted on 2024年3月3日
The service provided by the brother and sister at the front desk was very good, the bedding was very comfortable, and the hygiene was good. I will choose Atour again when I come to Chengdu next time.
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Response from Property: Thank you for your affirmation and recommendation. The road ahead is long and arduous. Our journey of providing quality services to our customers and friends will never end. We will keep going, do better, and go further. Thank you again for your choice and we look forward to seeing you again!
Yikepingguoy
Guestroom (2 beds)
Stayed in 2024年2月
Friends
2 review
Outstanding
Posted on 2024年2月17日
I am very satisfied with the room and even more satisfied with the service! I will stay at Qingju next time I come to Chengdu and will recommend it to my friends. Diagonally across the street is the Kuixinglou Creative District, with lots of snacks, so convenient!
Original TextTranslated by Google
Response from Property: Thank you for your compliment. It is gratifying to see such support and praise from customers when I wake up in the morning. It feels good. I think this is the motivation for me to continue working hard and want to bring you the best service.
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