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Reviews/Trip Moments

Reviews: Jiuzhaigou - Huanglong - Huanglong Jiuzhaigou High-speed Rail Station: Regular Bus & Luxury Van & 5-9 Seater Options Available
Guest User2026-02-03
After booking, any contact issues can be addressed through Trip's messaging system. Since I didn't have a Chinese phone number, the owner provided detailed information about the pick-up location and gave the driver my WeChat ID so he could contact passengers. I boarded at Moon Bay. The outbound journey was by bus, and the return trip was by car for the two of us. Because we left the scenic area early, the driver arrived quickly, and we reached the high-speed rail station ahead of time, making for a very smooth journey.
Reviews: Huanglong Jiuzhai Station to Jiuzhaigou Shuttle Bus [VIP 2+1 Luxury Van] Optional Pick-up/Drop-off · Licensed Vehicles · Choice of Luxury Coach or Comfortable Air-conditioned Bus
Guest User2026-01-05
I booked a bus ticket, but it turned out to be a car. The upsides were that it arrived quickly and the driver was excellent, very nice and chatty. Initially, Trip.com informed me that I would have to change vehicles, which worried me because of the language barrier. They asked me to add them on WeChat, and I had to write in English for better communication. The driver was kind enough to drop me off at my accommodation, saving me some money on transportation. If you encounter a similar situation and manage to contact the driver, take photos of the waiting area and yourself and send them to the driver so they can find you.
Reviews: China + Hong Kong + Macau 4G eSIM 1-30 days High-speed data Daily package/Data package Optional days (calendar day) QR code
Guest User2026-02-05
Honestly, I don’t know if it’s because I used this far north of China (Harbin), but it was quite slow, signal-wise. I was unable to use Messenger (Facebook), Google (Chrome), YouTube, etc. I was only able to use WeChat. It would notify my Messenger that I received something, but when I opened it, no messages or photos were loaded. However, when I used other data plans (eSIMs), I had no such problem. Then again, I only used those around ZhuHai. Therefore, I truly don’t know if the problem is the eSIM itself, or the fact that I was so far north, that it affected the signal and usage. That is why I didn’t want to give this an extremely low-rating because that would be unfair. As I couldn’t confirm the reason for the low signal.
Reviews: Jiuzhaigou - Huanglong National Scenic Area - Huanglong Jiuzhaigou High-Speed Rail Station Shuttle Bus [Multiple Vehicle Types Available]
Guest User2025-11-24
Following Trip.com's advance notice, the shuttle bus boarding location and operating schedule were accurate, and the driver's friendly explanations allowed for a comfortable, safe, and enjoyable trip.
Best Contact Center 2024 - Bronze
Best Contact Center 2024 - Bronze