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Reviews/Trip Moments

Reviews: Melbourne Puffing Billy Steam Train + Phillip Island Penguin Island Day Trip
Guest User2026-02-27
This itinerary was really great for us traveling with kids. The penguin watching was in the evening, so we left the hotel around noon, which suited our child's schedule. Our first stop was the Puffing Billy Railway, a popular station with great photo opportunities. It was sunny at first, but halfway through the journey, a sudden downpour started. So we skipped the zoo and went straight to Phillip Island. We saw kangaroos along the way, and Cape Nobis was beautiful. Our guide, Xiao Li, was also fantastic. We did see the baby penguins in the evening, but my older son got impatient in the end. We took many close-up photos though. Highly recommended!
Reviews: Classic itinerary! Puffing Billy Railway classic half-day tour with transfers - Chinese/English speaking driver guide option available
Guest User2026-02-09
Because I couldn't get tickets for the miniature train, I booked an English-speaking tour instead. The driver and guide were very helpful and provided excellent explanations. They even took photos and videos for me. I'm so grateful!
Reviews: Melbourne: Half-Day Puffing Billy Steam Train Experience
Guest User2026-02-22
"This tour was an absolute highlight of my trip! the guide (Angel) was incredibly knowledgeable, friendly, and made the experience feel personal and engaging. Highly recommend to anyone looking for an unforgettable adventure!"
Reviews: Puffing Billy Penguin Parade Winery Chocolaterie All-in-One
Guest User2026-02-15
The trip was wonderful and interesting. Driver explained clearly with his experienced and patience.
Reviews: Penguin Parade, & Wildlife Encounters Eco Tour from Melbourne
Guest User2026-02-19
Peter, our guide, was friendly and spoke slowly for those who didn't speak English well! If you arrive in downtown Melbourne, it's after 11 PM, and you'll have free time during the day to eat on your own! Be sure to bring water and sun protection! We saw penguins at the end, even though it was a little dark! We stopped by a few places before heading to see the penguins, and they were all great!
Reviews: Melbourne Puffing Billy Railway + Phillip Island: Steam train and little penguin exploration tour
Guest User2025-10-06
We arranged a door-to-door pick-up and departed at 10 o'clock. We didn't have to wait for the early departure. The time arrangement was reasonable. Jennifer, the driver and guide, was very dedicated. The train trip was also good. Although the zoo was a bit small, we saw animals worth seeing and were able to interact with kangaroos. Nobbys Corner was beautiful and worth checking in. The little penguins were also good. Overall, I highly recommend this hotel!
Best Contact Center 2024 - Bronze
Best Contact Center 2024 - Bronze