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We had a busy weekend lined up, class reunion on Saturday, giants game on Sunday and 49er game on Monday. Staff was great. We did not eat but one meal at the hotel, price is too high for the elderly and really not enough selections. Staff was great and very helpful especially Claudia who was there everyday of our stay, we even arrived one day earlier then expected and was able to get the same room for far less then the weekend due to game day up grades.

Don’t stay here unless you have no other options. We stayed here for 6 nights in February and the tv was out half of those nights which was frustrating because it was during the Winter Olympics. Additionally, the entry door on our floor nearest the elevator was out of order but we weren’t informed so we rode all the way up only to have to all the way back down where we found the uninterested and incompetent front desk person who said it was out of order so we would have to walk to the other side of the hotel to go up and get to our room and maybe the manager would find someone to fix it. I’m handicapped and my husband has mobility issues also. When we checked out I brought up the issues and was asked if I had asked for another room, I said no because I didn’t think that would fix things and would be a hassle. Just don’t stay here, we won’t.

I would like to thank everyone for a wonderful birthday evening for my daughter everything was so beautiful the room was perfect the staff Alex and Antonio and Ruby were absolutely dolls the restaurant everyone housekeeping so we will definitely come back I want to thank each and every one of you once again for accommodating us and thank you very much

Anytime I need a room for an out town family member or corporate guest I book them here. At first they are a little puzzled as to why the holiday inn till they stay at this property!! Amazing staff and the property was just recently renovated. Save your self hundreds a night and stay here, you’ll be glad you did! This is easily one of the better hotels in the area.

My wife, I had an amazing fun time here at the Best Western we alwayz do. The Wifi, Pool, Fitness Center, and Free Breakfast is the best part. It’s fun for Kid’s, Friend’s, Family, and it’s also great for a party.

This time staying in the hotel itself is no problem, all aspects are pretty good. The point is that the hotel booking makes me very unhappy! When I made the reservation, I only thought that Ctrip would do it again, and then I learned that it was given by a third party. How do I know that there is a third party in Ctrip? As a result, all parties assumed that it was a third-party decision, and no one was in charge.

Simple but very nice; updated tile, bathroom. Kept in very good condition. Very comfortable bed with 2 choices of pillows - firm and extra firm. Very near Santa Clara Univ (I walked), also near San Jose airport (10 minutes). The owner/manager was especially thoughtful and helpful. I'll stay there again next time!

I live in Room 1002 this time. First of all, the air conditioner is very loud. After I turned it off, there is still a lot of engine-like noise inside or outside the room. This is seriously inconsistent with the image of the hotel. It also seriously affected my rest. The rest of the hotel is very well done. The sheets, pillows, and bathrooms are all very good.

My office is very close by so this is the preferred hotel when we come into the office. I've stayed at AC Brand hotels a few times and like them. This hotel was great. Front desk staff extremely nice and helpful! Great lobby bar with a very talented mixologist, was not expecting that in a hotel bar! Breakfast was included in my rate and was super healthy and very tasty. Choice of a healthy egg entree with a breakfast buffet filled with healthy options including yogurt, fruit, juices and whole grain breads. My room was super spacious with a king size bed and a large banquette type couch. A nice desk area with lots of light. My bathroom was a completely closed space, but a colleague had a completely open bathroom with frosted shower and toilet doors which I thought was strange and probably not the best if traveling with kids or with family. I was on the freeway side of the building and was not bothered by the noise of the road, but another colleague was, so if you are sensitive to noise, ask for a room on the other side of the building. Thanks for a great stay! Will be happy to come back.

The room is comfortable, the supplies are newer, there is free coffee all day, American breakfast, simpler, the hotel has free parking! Location is also good to find, not far from the Bay Area.