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Recommended Zurich Hotels

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5 star

Park Hyatt Zurich
4.6/550 Reviews

Park Hyatt Zurich

Zurich|0.24km from The Alden Restaurant
It seems clear to me that the quality of customer service in travel has greatly deteriorated in the last three years. I understand that service providers have trouble finding and retaining people and the ones they have often don’t seem to take pride in their work. Sadly, I’ve come to accept this as the “new normal.” Which is why our recent three-night stay at the Park Hyatt in Zurich was such a welcome surprise. Not only was our room clean and comfortable but the service we received, from start to finish, was efficient and personal. Just a few examples: We had a flight delay and airport transfer difficulty arriving to Zurich and did not get to the hotel until after 1:00. The gentleman working the front desk who checked us in, got us waters, helped with our bags and personally escorted us to our rooms. He was also working the next night when we returned to the hotel after dinner. He spotted us coming through the lobby and literally ran over from the front desk, greeted us by name and asked if our room was acceptable and if there was anything he could do for us. The housekeeping staff are a bunch of ninjas. You never saw their carts in the hall but we’d leave in the morning and when we returned in the afternoon the room was made up. Perfectly. We’d leave for dinner and when we returned the room was turned down. Perfectly. We had drinks the first night at the Onyx Bar. When we returned the next night, the bartender remembered both our names and our drinks. We interacted on several occasions with the daytime concierge. I wish I remembered his name. It wasn’t just that he was knowledgeable about Zurich and responded immediately to our requests. He acted like speaking to us was the absolute highlight of his day. I know these are all little things but they added up to a wonderful stay. Plus, the hotel couldn’t be more conveniently located. Staying at the Park was a luxury item for us but, let’s face it, traveling anywhere in Switzerland is a luxury item. I would return to the Park for their level of personal service in a minute.

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Business travel

Park Hyatt Zurich
4.6/550 Reviews

Park Hyatt Zurich

Zurich|0.24km from The Alden Restaurant
It seems clear to me that the quality of customer service in travel has greatly deteriorated in the last three years. I understand that service providers have trouble finding and retaining people and the ones they have often don’t seem to take pride in their work. Sadly, I’ve come to accept this as the “new normal.” Which is why our recent three-night stay at the Park Hyatt in Zurich was such a welcome surprise. Not only was our room clean and comfortable but the service we received, from start to finish, was efficient and personal. Just a few examples: We had a flight delay and airport transfer difficulty arriving to Zurich and did not get to the hotel until after 1:00. The gentleman working the front desk who checked us in, got us waters, helped with our bags and personally escorted us to our rooms. He was also working the next night when we returned to the hotel after dinner. He spotted us coming through the lobby and literally ran over from the front desk, greeted us by name and asked if our room was acceptable and if there was anything he could do for us. The housekeeping staff are a bunch of ninjas. You never saw their carts in the hall but we’d leave in the morning and when we returned in the afternoon the room was made up. Perfectly. We’d leave for dinner and when we returned the room was turned down. Perfectly. We had drinks the first night at the Onyx Bar. When we returned the next night, the bartender remembered both our names and our drinks. We interacted on several occasions with the daytime concierge. I wish I remembered his name. It wasn’t just that he was knowledgeable about Zurich and responded immediately to our requests. He acted like speaking to us was the absolute highlight of his day. I know these are all little things but they added up to a wonderful stay. Plus, the hotel couldn’t be more conveniently located. Staying at the Park was a luxury item for us but, let’s face it, traveling anywhere in Switzerland is a luxury item. I would return to the Park for their level of personal service in a minute.

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Breakfast

Hotel Glaernischhof
4.1/5110 Reviews

Hotel Glaernischhof

Zurich|0.4km from The Alden Restaurant
No idea what the previous reviewer was talking about, I stayed in May 2022 and it was great! To break it down- Location/amenities: It is ideally located right next to tram/bus stops, walking distance from city centre and <30min from airport via public transport. V.close to the water with beautiful views across the city/mountains. There is a luxury gym at an extra daily cost of 15CHF. It is slightly tired in terms of furnishings, but nothing is broken or dirty in any way, it's just not super modern. If you're looking for a high end super fancy hotel, then maybe pay more to go elsewhere (though Zurich is a very expensive city). Room: I had a double comfort room- it was absolutely huge. The bathroom had a v.powerful shower (Zurich water is super soft), decent hairdryer, and apparently eco-friendly toiletries (though unclear how they were eco-friendly, all in small plastic bottles). The room has loads of storage, mirrors, TV (no English channels), a coffee table, 2 chairs and a desk. The bed was 2 single beds pushed together, so this may not suit couples. There is an option to have your mattress adjusted via air pressure to change the hard/softness of it to suit your preferences. There was a mini fridge and a coffee machine with compostable coffee pods, and they happily provided me a kettle when I asked. Breakfast: Ideal for me- a cold buffet of fresh fruits, cheeses, meats, croissants, rolls/bread, spreads, cereals/muesli, yoghurts, pastries, juices. There is also a chef who will prepare you eggs/omelettes to order. Large selection of teas and coffees. They also provided me with plant milk upon request. It is served from 6.30-10 on weekdays, which may be a little early for some, and 7-11 on weekends. Staff: All whom I encountered were exceptional. Particularly the lady who checked me in and gave me my key each evening, and the gentleman who runs the breakfast service. Kind, personable and professional, perfect English. They were available 24/7, and responded to any query I had immediately and helpfully. Recommended! :)

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Reviews for Zurich Hotels

Searching for hotels near The Alden Restaurant? Compare room rates and reviews to find your ideal stay.
Boutique Hotel Helmhaus Zurich
4.4/559 Reviews
The hotel is located in the old city of Zurich, in a good location, right next to the Grissmunster cathedral, across the street from the Limmat river, and convenient to every location in the old city. It is a 15-minute walk from the central railway station, and can also take 2 light rail stations. Close to Bahnhofstrasse, the service staff is very welcoming, in a hotel like Switzerland it is considered to be large, the room is still floor and very warm. Staying in the hotel has a touch of history.
Altstadt Hotel
4.2/596 Reviews
The hotel is relatively small in rooms. For parking, the hotel has a cooperation of parking space, 36 euros a day, you can pay at the front desk of the hotel. More safe and convenient. In addition, the location is better, go out for 2 minutes to the river, 7 minutes to go to Hoff Mountain.
Citizenm Zurich
4.3/543 Reviews
Great and easy check in. Watt and Derrick were very helpful with the check in and info about Zurich. Loved the complimentary drinks at check in. Compact room but very modern with cool amenities. Loved the big and soft towels. Found the hidden hair dryer in a cute pouch. Water pressure in the shower was just right. They also stored our luggage for an extra day. Enjoyed our stay and will definitely come back to this hotel.
Baur au Lac
4.5/541 Reviews
Very good hotel Location Environment Services Dining is particularly good. And helped me find my lost phone, thanks. Will stay at this hotel next time
Hechtplatz Hotel - Self Check-IN
3.5/525 Reviews
This has to be the worst hotel I have stayed at in my life! Right from the very beginning I should have known what lied ahead. There is no reception desk. Check in is at the bar. There is no information posted anywhere and if you check in at a normal hour chances are you will find no one there to help. The lady who runs the place is nowhere to be found and guests are left to fend for themselves. We were there for 4 nights and not once did our room get cleaned. We ran out of toilet paper and clean towels and had to chase down the cleaning lady to get more. The room was a dirty mess from the minute we walked in. Dirty coffee cups, wrappers, and spoons from the previous occupants and we only got 1 towel apiece. The bed is right up by the bathroom door so if you’re standing next to the bed and someone walks out of the bathroom, you will get hit by the door every time. The elevator didn’t work properly and made a horrible noise until we were too afraid to use it anymore; sure enough, it stopped working. The cleaning lady was left to check people in since the owner sleeps in and doesn’t show up until late in the afternoon. Problem is, cleaning lady only speaks Spanish. We had to help her communicate with 3 separate couples who couldn’t understand her. They don’t have maps to help you get around the city and there is no one to ask. In a nutshell…DON’T stay at this hotel!!!! I cannot emphasize it enough! Pictures are deceiving.
B2 Boutique Hotel + Spa
4.5/541 Reviews
Arrived in Zurich and stayed here on our first night as we got situated for our two week trip. Upon checking in, everyone was overwhelmingly friendly with nothing but great energy and positive vibes. Hairo (spelling?) at the front desk was amazing. Incredibly helpful in getting us to the train station the next morning, arranging the taxi for us and letting us know what platform we needed to use. The hotel design was great. The library had a great atmosphere and is the setting for breakfast. The room was solid and functional for a one night stay. The spa was a great way to ease into our trip with multiple pools and saunas. Overall, it was a relaxed and trendy vibe but not too cool. The hotel was a little further removed from the city center, but for the first night that’s exactly what we wanted. It was still very close walking distance to a handful of food options and a local train station. Overall, it was a great experience and we would definitely recommend. Would love to return.

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