PALACE HOTELS (Zhengzhou East Station East Square Shangding Road Store) Reviews
PALACE HOTELS (Zhengzhou East Station East Square Shangding Road Store)
Building 3, China Resources Land New Era Plaza, Guancheng Hui District, Zhengzhou, Henan, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
PALACE HOTELS (Zhengzhou East Station East Square Shangding Road Store) Guest Reviews
4.8/5
Excellent
729 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(729)
Positive reviews(724)
Reviews with photos/video(159)
Awesome amenities(127)
Friendly front desk staff(62)
Easy to get around(57)
Delicious breakfast(39)
Close to train station(28)
Would stay again(24)
Perfect for business trips(16)
Excellent room layout(10)
Negative reviews(5)
Jules13747
Queen Room
Stayed in Sep 2024
Couples
3 reviews
5.0/5
Outstanding
Posted on Sep 4, 2024
Nice robots! Helpful and kind service!
Good location as well near the east railway station!
Response from Property: 尊敬的客人:您好!很開心您能夠住的滿意,朗麗茲位於高鐵東站商圈,周邊交通便利,靠近一號線博學路站地鐵口,生活設施配套,樓下有快遞驛站,美食廣場以及24小時便利店,酒店擁有24小時的自助洗衣健身房,希望能夠給您提供更多的便利,期待您的再次下榻哦!祝您在鄭州玩得開心!
Paul SHE
Superior Queen Room
Stayed in Aug 2024
Business travellers
295 reviews
4.5/5
Great
Posted on Aug 25, 2024
a very good hotel with new decorations and very neat to the high speed train station
Response from Property: 尊敬的客人:您好!感謝您的分享,您的滿意是我們的追求,“有品位,很貼心”是眾多顧客選擇我們的理由,期待您的再次下榻,祝您旅途愉快!
Tong Fong
Superior Queen Room
Stayed in May 2024
Business travellers
7 reviews
5.0/5
Outstanding
Posted on May 20, 2024
Very good hotel with top rated facilities. Everything feels luxurious and it is a very comfortable stay. High recommended for business traveller, especially when it is just 10 mins ride to the high speed train station. Free transfer between hotel and station.
Response from Property: 尊敬的客人:您好!很開心朗麗茲能夠給您帶來不錯的入住體驗。酒店房間按照高檔酒店建造,擁有小機器人送餐服務,全智能客控系統,配有藍牙音響,可調温毛巾加熱桿,智能馬桶,自動窗簾等,飄窗沙發、小茶桌布局,寬敞精緻,舒適整潔;有朋自遠方來,不亦樂乎,相信有我們可愛的顧客的支持,我們會越來越好,期待我們更美好的相遇!
Jamie 787-G63
Superior Queen Room
Stayed in Aug 2024
Business travellers
17 reviews
4.0/5
Very Good
Posted on Oct 11, 2024
Clean good price close to railway station.
Response from Property: 您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Guest User
Queen Room With City View
Stayed in Dec 2024
Business travellers
21 reviews
5.0/5
Outstanding
Posted on Dec 11, 2024
The hotel is very close to Zhengzhou East Station. We arrived late and there are many places to eat around. The front desk was very welcoming, the room was well heated, the elevator was fast on a high floor, and it was very quiet because of the high floor. Overall it was good and I would come again.
Original TextTranslated by Google
Response from Property: 尊敬的客人您好,小麗茲非常感謝您的不吝讚美!酒店房間按照高檔酒店建造,擁有小機器人送餐服務,全智能客控系統,配有藍牙音響,可調温毛巾加熱桿,智能馬桶,自動窗簾等,飄窗沙發、小茶桌布局,寬敞精緻,舒適整潔;很榮幸您能體驗不錯,祝您旅途愉快!
Lambolanbao
2-bed Room
Stayed in Nov 2024
Business travellers
46 reviews
4.0/5
Very Good
Posted on Nov 29, 2024
I really love that there is no time limit. I can enjoy the whole process slowly and leisurely. I was healed. The waiters are very professional, their movements are neat and crisp, and the customer experience is particularly good. It's a great experience. Fortunately, I made an appointment online in advance, otherwise there will be a lot of people on weekends. It's worth my expectation for so long. It's really good.
Original TextTranslated by Google
Response from Property: 小荔枝猜我們親愛的宏粉家人一定是去鄭州好玩的地方去了,感謝您給朗麗茲酒店帶來您非凡的遊玩體驗點評,也期待您下一次依舊選擇朗麗茲酒店下榻哦!祝您接下來的旅途更斑斕有趣!
Guest User
2-bed Room
Stayed in Nov 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Nov 23, 2024
The room was pretty good overall~ I felt quite comfortable~ I arrived around 10 in the morning, and the front desk lady was very considerate and helped me check in. ☺
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your thoughtful review. Xiaolizhi saw the full sense of comfort from your simple words. I am very happy that we can bring you a comfortable experience. I wish you all the best and look forward to your next stay!
Guest User
Superior Queen Room
Stayed in Oct 2024
Solo travellers
7 reviews
5.0/5
Outstanding
Posted on Oct 20, 2024
Stayed here for the second time. The hotel is equipped with a conference tea room, a gym, a laundry room, and the restaurant is very close, on the 28th floor. You can go directly to eat when you leave the room without taking the elevator. I overslept several times and went to have breakfast after 10 o'clock, but they didn't collect the food and stop me from eating. The restaurant staff, auntie and chef are very kind and polite. They greeted me when they met me. I was late but she didn't get impatient. The auntie was very patient and waited for me to finish eating, so I could eat slowly. The auntie who cleaned the room was also very kind. The overall stay experience is super five-star and not too much. The staff member Li Jingyi is very considerate.
Original TextTranslated by Google
6/15
Response from Property: Dear guest: Hello, thank you for your recognition. "Langlizi Hotel" is a mid-to-high-end limited service chain brand created by Hongkun Hotel Group. With the mission of "creating extraordinary accommodation experience", the hotel is committed to creating a "tasteful and considerate" stay experience for customers. I wish you will also enjoy an extraordinary stay experience in your next journey and start a wonderful journey! We also look forward to you Stay again!
mmmmmmaxxx
Queen Room With City View
Stayed in Nov 2024
Solo travellers
5 reviews
5.0/5
Outstanding
Posted on Nov 21, 2024
Facilities: Complete facilities, intelligent control
Hygiene: The room is quiet, the floor is relatively high, very clean, and the cleaning lady is also very attentive
Environment: Very close to the subway station, one subway stop away from Zhengzhou East Station, very convenient. There are many milk tea shops, coffee shops, convenience stores, and small restaurants downstairs. There will be a snack street at night. The price is very cost-effective and the taste is also delicious
Service: Very good, it can be said that you will respond to any request. Any problems will be solved in time and call back in time. The lady at the front desk smiles and serves actively and proactively. The service attitude is super good! ! ! Like 👍I will choose here next time!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Customer satisfaction is our unremitting pursuit. The hotel is not only close to the East Square of the East High-speed Railway Station, but also has a city view from the high floors. Coming to Langlizi is like coming to your "home on the journey". We look forward to your stay again and wish you a pleasant journey!
Guest User
Queen Room
Stayed in Nov 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Nov 3, 2024
Clean, tidy, sanitary, healthy and comfortable to stay! The service is very thoughtful
There are many restaurants around, the transportation is very convenient, the hotel also has a restaurant, very safe, takeaways can be delivered to the floor by robots, you need to swipe your card to go upstairs, no outsiders will enter. There are gyms, laundry and drying rooms~
Original TextTranslated by Google
6/11
Response from Property: 尊敬的客人您好,小丽兹非常感谢您的不吝赞美!酒店房间按照高档酒店建造,拥有小机器人送餐服务,全智能客控系统,配有蓝牙音响,可调温毛巾加热杆,智能马桶,自动窗帘等,飘窗沙发、小茶桌布局,宽敞精致,舒适整洁;很荣幸您能体验不错,祝您旅途愉快!
Jinyuluoning
Queen Room
Stayed in Nov 2024
Business travellers
8 reviews
5.0/5
Outstanding
Posted on Nov 3, 2024
First of all, I like the whole room very much. I especially like their mini bar. I am a bit of a germophobe, but when I saw that the hotel provided disposable cups, the coffee provided by the hotel tasted good, better and more mellow than other instant coffees, which attracted me very much. I also highly recommend the hotel's disposable towels, which I particularly like. I even asked the housekeeping lady for several of them. I stayed in such a hotel. What surprised me about this hotel was that there was a heated towel rack on the wall of the sink, which really surprised me. The sink countertop was also equipped with a small desktop trash can, which many hotels don't have. I like this hotel very much, and the price is also very cost-effective. I personally highly recommend it! ! ! !
Original TextTranslated by Google
6/10
Response from Property: 尊敬的客人:您好!你的滿意是我們的追求,感謝您抽空給予朗麗茲肯定,朗麗茲酒店鄭州高鐵東站店位於高鐵東站華潤置地新時代廣場商業中心3號樓,酒店隸屬於宏昆酒店集團,由國際設計團隊精心打造,酒店環境經典雅緻、簡約舒適。讓您體驗家的温馨,按照高檔酒店建造,配備會議商務中心、健身房、自助餐廳、自助洗衣房、免費停車場等設施,酒店房間全智能客控系統,智能馬桶,寬敞精緻,舒適整潔,期待您的再次下榻!
Anonymous User
Queen Room
Stayed in Nov 2024
Couples
4 reviews
5.0/5
Outstanding
Posted on Nov 7, 2024
Facilities: quite new
Hygiene: very clean, no odor
Environment: very quiet, no smell of cigarettes
Service: the front desk also gave me water when I left, the service attitude was very good, the cleaning lady was also very good, knowing that I had a cold, she also gave me an extra pack of toilet paper,
Free drinks in the mini bar: the drinks were very good
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您百忙之中對小麗茲的用心表揚,你的鼓勵我們收到了。朗麗茲房間按照高檔酒店建造,擁有小機器人送餐服務,全智能客控系統,配有藍牙音響,可調温毛巾加熱桿,智能馬桶,自動窗簾等,飄窗沙發、小茶桌布局,寬敞精緻,舒適整潔;酒店還有免費的停車場,為您的出行提供便利,在您的表揚下我們會繼續努力做好各方面的服務,相信在您的陪伴中,我們越來越好。
Guest User
Queen Room
Stayed in Oct 2024
Business travellers
81 reviews
5.0/5
Outstanding
Posted on Nov 1, 2024
The front desk clerk was warm and thoughtful. The room I booked in advance was really good. The hotel is new and the room is very clean. It is a 15-minute walk from the high-speed rail station, which is very convenient.
Original TextTranslated by Google
Response from Property: 尊敬的客人:您好!客户的滿意是我們不懈的追求,酒店位置不僅靠近高鐵東站東廣場,房間還擁有高樓層的城景視野,來到朗麗茲就是來到了您“旅途中的家”期待您的再次下榻哦,祝您旅途愉快!
Guest User
Queen Room
Stayed in Oct 2024
Business travellers
6 reviews
5.0/5
Outstanding
Posted on Oct 18, 2024
The service provided by the front desk lady is excellent, a benchmark in Zhengzhou.
I borrowed an umbrella from the hotel on a rainy day, it was so big and sturdy.
The pillows are comfortable and the breakfast is delicious.
Original TextTranslated by Google
Response from Property: Hello, thank you for your thoughtful sharing. You can have a good time in Zhengzhou, and Xiao Lizi is also very happy. We will continue to provide high-standard service reception. "Tasteful and considerate" is one of the important reasons why many guests choose to stay in our hotel again. I look forward to our next wonderful meeting. I wish you a wonderful start from Langlizi, and all the best in your future journey!
89757💜
Queen Room
Stayed in Oct 2024
Couples
33 reviews
5.0/5
Outstanding
Posted on Oct 14, 2024
Went to see soul power II The hotel is great
Facilities: Complete, everything is available
Sanitation: Clean, the aunt is very enthusiastic, cleans very well
Environment: Quiet, great, looks very comfortable
Service: Very good, great, the front desk and the aunt are very considerate
Medium!
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!