The Westin Yokohama Reviews

There are no drinks in the small refrigerator in the room. This is just like other hotels. Even if you stay in a three-star or four-star hotel, they will prepare drinks for guests. Do we just need to order drinks for consumption? Moreover, the two bottles of mineral water given are in glass bottles. The bottle mouth cannot be sealed after opening. One of them is very large and it says that the bottle needs to be recycled? ? Are you kidding, is this the standard of Westin? They don’t plan to let us bring it. Sorry, we don’t covet this. Is this the case for a five-star hotel? ? ? The small towels given are made of cotton and linen with the concept of environmental protection. It’s really a bad experience. The soap table for soap, I don’t know if it is a trace of the previous guest. I have already checked in, but I just haven’t checked in yet. I told the front desk that I wanted to store my luggage, but they didn’t even listen to us and told me to queue up. I emphasized again that it was not check-in. It was to store luggage. They asked us to go to the counter at the door on the first floor to store it. The front desk of a five-star hotel does not need to listen to the guests? What’s more, I was speaking Japanese. The attitude of the downstairs was not very good. No smile when entering and leaving. I told him that I ordered takeout and left the hotel’s phone number because I didn’t have a Japanese phone number. I was not happy. I didn't ask you to bring it up, just tell me and don't do it again. I will never go there again.

不過不失，早餐好豐富

房間和服務非常滿意

The hotel is very new, the rooms are modern, the facilities are advanced, and you can see Mount Fuji.

這是我在日本旅行遇到對小童最不友好的酒店

Chinese Spring Festival + Japanese Red Day, the check-in queue was almost an hour The weather is good and you can see Mount Fuji. The breakfast is normal. The room is a 15-minute walk from the station. It is expected to be full during Jay's concert.

Everything was good, but it was a pity that I was forced to stay in Yokohama due to heavy snow. It took a total of 7 hours from check-in to departure. . . Didn't experience any services.

酒店距離橫濱站走路10多分鐘，周邊吃飯方便

The service was very good! The room was also very clean and very clean! Breakfast had a lot of variety and I was very satisfied from the morning!

Good service and spacious rooms! There are a lot of delicious foods in the breakfast area!

Thank you for staying with us on the club floor for 5 nights. It's a little far from the main sightseeing spots, so it's recommended for those who want to spend a quiet time. The room is a new hotel, so it's modern and clean. The floor plan is easy to use and the beds are typical of a luxury hotel. The food was very disappointing... I often stay at Marriott hotels, but I had very good impressions, so it might be because I had high expectations for Westin. Those who are using the hotel to enjoy alcohol on the club floor may be especially disappointed.

Very good quality service and room facility

不錯，酒店服務不錯

離商場有點距離，新酒店周邊便利店也不多。