Sanding New Century Grand Hotel Yiwu

Sanding New Century Grand Hotel Yiwu Reviews

Sanding New Century Grand Hotel Yiwu

No. 188 Futian Road, Yiwu, ChinaView Hotel Details
Sanding New Century Grand Hotel Yiwu
Sanding New Century Grand Hotel YiwuSanding New Century Grand Hotel YiwuSanding New Century Grand Hotel Yiwu
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Sanding New Century Grand Hotel Yiwu Guest Reviews

4.6/5
Great
1552 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.6
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All Reviews(1552)
Positive reviews(1503)
Reviews with photos/video(193)
Friendly front desk staff(239)
Delicious breakfast(216)
Convenient parking(88)
Perfect for business trips(43)
Nice bathtub(27)
Loved the night views(19)
Luxurious(16)
Delicious buffet(12)
Negative reviews(49)
Dashan
Deluxe Garden-view Suite
Stayed in Oct 2023
Couples
40 review
3.5/5
Posted on Oct 23, 2023
I think, expensive hotels like this are booked so we have flawless stay in places where we have language barrier. Here, no one can speak communicative english. We had booked delux suit, they said they uograde us to better room and when we reach the room, we got was loft room, climb up the stairways. Reach the room entrance and that floor only had small siting area, like a guest sitting adea and a small guest waahroom and bedroom, closets, waahroom, bathtub, library kind of area, all were on the upper floor. The stairways was on almost double the height. We had booked for 1 night, we had been there for an event and we had checked in at 7 pm to attend an even at 8 and checkout the next day. It was of no use to go to the receiption and bang my head as for the language barrier and ask for change of room and explain a why i wanted to change. A lavish breakfast, but no vegetarian food. This isnt a complaint as it is their wizh but such a huge property should consider and also the food should be well labled. And at last, they are big, 1738 rmb a night, should have proper english speaking team. Well the loft room looked like as if not been occupied for ling time. Also some places has lot of dust. Furniture sureky was torn out and laminated with plastic. Photo attached. Air conditioner had lot of dirt - photo attached Washroom side lights were not working - photo attached I had a zoom meeting next day morning and i happned to use rhe writing deak, the chair was broken, not stable and i am sure they just woukd have fitten the chair well inside rhe desk as if no one will use. All too bad. I am sure they would not be a bad hotel but what we had was extremely bad.
Response from Property: Dear guests, thank you very much for your comments, we attach great importance to your comments and feedback. We are always committed to providing high-quality service to every guest to ensure that the guests travel experience comfortable and pleasant. We have investigated and improved on the problems you mentioned. At the same time we will strengthen the hotel staff's English training, improve the staff's communication skills to ensure that you are comfortable and convenient in the hotel. You mentioned at breakfast that there is no vegetarian diet, and we will continue to improve the variety of our food to ensure that you enjoy the best breakfast experience. As well as the room hygiene and facilities you mentioned, we will enhance the cleaning and maintenance to provide you with a better accommodation experience. Thanks again for your feedback. If you have any other questions or suggestions, please feel free to contact our express service center, we will be happy to help you. Thanks again for your feedback and have a nice trip!
TanAllen
Superior City-view Queen Room
Stayed in Nov 2023
Family
19 review
5.0/5
Outstanding
Posted on Nov 19, 2023
not bad
Response from Property: Dear guest, thank you very much for your review of our hotel. We greatly appreciate your feedback, which will help us continually improve our services and facilities to meet your needs and expectations. We know that your evaluation is not only a feedback for our hotel, but also an evaluation and test for you during your trip. We will take your comments and suggestions seriously and take necessary measures to improve our services and facilities to ensure the best travel experience for you. We value your opinions very much and look forward to providing you with a better service experience on your future journeys. If you have any questions or need assistance, please feel free to contact our quick service team and we will do our best to assist you. Thank you again for your review and support, and wish you a pleasant journey!
PIERRE
Superior City-view Queen Room
Stayed in Nov 2023
Business travellers
4 review
3.0/5
Posted on Dec 2, 2023
Hotel is well located, clean enough and has decent facilities. However I was bothered 3 nights in a row by 2 neighbours rooms inside which a lot of hotel guests were just always speaking loud, keeping their door always open, smoking hookah (even though we were in a non-smoking floor), and listening to very loud music even in the middle of the night. I got awaken randomly at 2, 4 and 5 am by big bass booms and loud oriental music. Although I complained, nothing was really done by the hotel management to solve this issue (in a normal world this kind of disrespectful guest should be automatically checked out and refunded). This pretty much ruined my business trip as I was clearly sleep deprived. Next time I will go to another hotel.
Response from Property: Dearguests,thankyouverymuchforyourcomments,weattachgreatimportancetoyourcommentsandfeedback.Wearealwayscommittedtoprovidinghigh-qualityservicestoensurethatyourtravelexperiencecomfortableandpleasant.Inresponsetotheproblemsyoumentioned,wehaveinvestigatedandimprovedtoensurethatsuchproblemsdonotrecur.Atthesametimewewillstrengthenthetrainingofhotelstafftoimprovetheirserviceskillsandcommunicationskills,toensurethatyouenjoyabetterstayexperience.Ifyouhaveanyotherquestionsorsuggestions,pleasefeelfreetocontactourexpressservicecenter,wewillbehappytohelpyou.Haveanicetrip!
KDen
Guestroom (Double bed)
Stayed in Oct 2023
Business travellers
3 review
5.0/5
Outstanding
Posted on Jan 5, 2024
Really enjoyed the hotel, for now in my opinion it is the best hotel in Yiwu close to market with room rate below 100 USD. Rooms are really spacy, look new, breakfast very good variety.
Response from Property: Thankyouverymuchforyourcomment,andwealsoappreciateyourevaluationandpraiseofthehotel.Wewillcontinuetostrivetoprovidecustomerswiththebestserviceandfacilitiestomeettheirneedsandexpectations.Intermsofroomratesandbreakfast,wewilladjustandoptimizebasedonguestfeedbackandneedstoensurethatguestscanenjoythebestserviceandexperience.Thankyouagainforyourstayandfeedback.Welookforwardtoprovidingyouwithbetterservice.
Jonazo
Superior City-view Queen Room
Stayed in Jul 2023
Business travellers
23 review
5.0/5
Outstanding
Posted on Jul 20, 2023
Nice hotel, location and lovely staff.
Monica
Guestroom (Double bed)
Stayed in Jan 2023
Friends
10 review
5.0/5
Outstanding
Posted on Apr 8, 2023
It was an amazing stay we even extended our stay. The hotel stuff are friendly and helpful.
Response from Property: Dear guests: thank you for staying in Yiwu Sanding Kaiyuan mingdu hotel! I'm glad you had a pleasant stay. Hotel adjacent to the International Trade City, Futian Wetland Park Lake Beautiful Panoramic View. Is your business trip, convenient shopping first choice. Kaiyuan Hotel, enjoy what you think, we sincerely look forward to your visit again!
Vijay
Guestroom (Double bed)
Stayed in Jun 2023
Business travellers
14 review
4.2/5
Very Good
Posted on Jul 2, 2023
Perfect location, nice staff, average breakfast. just they need to take more care about cleanness. My room side lamp (inside lamp) seems not cleaned since months. bathroom have nice artwork but seems not cleaned in few weeks. Eat dinner in Japanese restarurant, sorry to say , i feel i was given left over food or old food. (sea food fried rice)
Lixinya
Guestroom - City-View (2 beds)
Stayed in Dec 2022
Couples
17 review
2.7/5
Posted on Dec 22, 2022
The breakfast was nice hotel room not enough ventilation amenities are old, Took a long time to check in at hotel. Day service is good night service isn’t pleasant. Room is old and dusty. Christmas decorations were awesome. Stayed here before had a better room this time however the room was unpleasant. I asked for lotion and never got it
6/8
Response from Property: Dear Guest,Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.
KIM
Guestroom (Double bed)
Stayed in Oct 2023
Business travellers
27 review
4.0/5
Very Good
Posted on Oct 11, 2023
Good location with reasonable price. strongly recommend,,,
Ahmet
Guestroom - City-View (2 beds)
Stayed in Dec 2023
Business travellers
21 review
4.0/5
Very Good
Posted on Dec 10, 2023
Good location , breakfast is good
Guest User
Guestroom - City-View (2 beds)
Stayed in May 2023
Solo travellers
29 review
5.0/5
Outstanding
Posted on May 6, 2023
Beautiful hotel very clean, staff are so friendly, really enjoyed my stay
Response from Property: Dear guests: thank you for staying in Yiwu Sanding Kaiyuan mingdu hotel! I'm glad you had a pleasant stay. Hotel adjacent to the International Trade City, Futian Wetland Park Lake Beautiful Panoramic View. Is your business trip, convenient shopping first choice. Kaiyuan Hotel, enjoy what you think, we sincerely look forward to your visit again!
Guest User
Guestroom (Double bed)
Stayed in Aug 2022
Business travellers
14 review
3.2/5
Posted on Aug 11, 2022
Big and nice hotel but the service and package is very poor. Need to improve the standard.
Response from Property: Dear Guest: Hello! Thank you for staying at Sanding New Century Grand Hotel Yiwu! and valuable comments to us. We have reported the problems you mentioned to the department head, we will actively do a good job in service improvement training, and will also strive to improve other service details. Hope to provide you with better service when you stay at this hotel next time!
Jabed
Superior City-view Queen Room
Stayed in Nov 2023
Business travellers
5 review
4.0/5
Very Good
Posted on Dec 1, 2023
Nothing bad, Al is well
Response from Property: Thankyouverymuchforyourcomments,andweappreciateyourstay.Weattachgreatimportancetotheevaluationofguests,becausethefeedbackofguestsisanimportantbasisforustoimproveourservice.Ifyouneedanyhelp,pleasefeelfreetocontactourcustomerserviceteam,andwewilltryourbesttohelpyou.Atthesametime,ifyouhaveanyothersuggestionsorfeedback,pleasefeelfreetocontactus,andwewilllistencarefullyandmakeimprovements.Thankyouagainforyoursupport!
Ricardo Cardozo
Superior City-view Queen Room
Stayed in Nov 2023
Business travellers
83 review
5.0/5
Outstanding
Posted on Dec 25, 2023
Big room. Well located
Response from Property: Thankyouverymuchforyourfeedback.Wewilltaketheirfeedbackseriouslyandtakeeffectivemeasurestoimproveourservice.Theguestfeedbackisthatthehotelhasagoodgeographicallocation.Ourhotelisafewminutes'walkawayfromthecommercialcity,anditisalsoconvenienttotakeataxitothehigh-speedtrainstationnearthehotel.Wegreatlyappreciateyourevaluationofourhotelroomsandenvironment.Wewillcontinuetomaintainourhigh-qualityservicesandfacilitiestomeetyourneedsandexpectations.Ifyouhaveanyotherquestionsorsuggestions,pleasefeelfreetocontactusandwewillbehappytoassistyou.Thankyouagainforyourstayandsupport!
Kemal
Guestroom - City-View (2 beds)
Stayed in Oct 2022
Family
39 review
4.7/5
Amazing
Posted on Oct 9, 2022
Convenient parking. The hotel is next to Mariott and near the mall under ShangriLa. It was good, as expected from a five star hotel.
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!