EVEN Hotel Yinchuan Yuehai

Continue with the previous one shortcoming: 1. During the peak summer season, we only booked one or two days in advance, and there were no twin beds in the same price range, so we had to separate and book the ordinary and more expensive high floors. I went to the front desk hoping not to change rooms, so I stayed in a low-priced room for two days. After so many years of free room upgrades, it was the first time I encountered a paid room downgrade, and I didn’t say anything. My emotional intelligence was not very high. 2. When I entered the room, there were biscuit crumbs. I called, but no one came. I went out and asked the aunt who was cleaning the room next door to come and clean it. I asked for an extra quilt. I checked in at 3pm, but it was not delivered. I went out for dinner and told the front desk again. Later, I called to inquire about the check-in status and told the front desk again. I finally saw the quilt when I went back in the evening. This is the first time I encountered someone who gave me quilts for a few hours. 3. For self-driving check-in, you cannot go directly to the parking lot from the elevator. You have to go to the front desk to scan the QR code to exit, and repeat this two or three times a day. You cannot enter the license plate or take a photo of the QR code. If you are worried about using parking spaces in nearby residential buildings, why not just update the QR code every week? To put it bluntly, you are lazy. Rather than inconvenience yourself, it is better to make the guests in trouble. 4. Please contact Ctrip and click on "dinner included" in the room type when booking. When asked, the porridge and salad pancakes from 20:00 to 22:00 have nothing to do with the half cent for dinner. 5. There is a sofa bar. I see that there are not many yoga fanatics staying here, and they even pick up tour groups. The positioning of Eheng is quite embarrassing. If you want to save money, you will go to Express. If you want to be more comfortable, you will go to K, M, or S.

To be honest, this is the second review. I booked it on another platform the night before and gave them a 5-star review. It is true that on the first day of my stay, I felt that life was good. The breakfast on the second day was not what I expected. There are many varieties, but the quality is average. The food that fell off the food table and the garbage on the ground were not cleaned for a long time. The senses are poor. Although the room told the front desk that the bedding would not be changed, when I came back from going out, I found that there was still small garbage on the floor from the previous day. What’s even funnier is that when we were out playing, it was almost 2pm, and we suddenly received a call from the hotel asking us to check out. I was stunned for a moment. Didn’t I already swipe my room card at the front desk after breakfast (to stay for an additional day and complete the procedures at the front desk) for the same day? I anxiously returned to the hotel and asked the front desk, saying they had made a mistake. Because I ordered it on another platform and he didn't see it. What's even weirder is that we are asked to pay the deposit again when we check out. That is to say, I have to pay the room twice for this night, and then he will refund me once. This logic makes me dizzy. This is really convenient for the hotel itself, leaving the trouble to the customers. Let’s talk about the benefits of the hotel. The hotel’s location faces Yuehai Lake and has the Helan Mountains in the background. The room can see Yuehai Lake. It is a new four-star hotel under the sports-oriented Intercontinental. You can feel that the waiters want to do a good job, but there is a small mistake. The heart-warming drink at night was very healthy and delicious. There is nice gym laundry room. Guests can use it free of charge.

The room was very clean. The day before I went, the staff member Lele added WeChat in advance to ask if there was anything I needed help with. They also helped to upgrade the room. The room was a lake view room with a good view and gave me fruit. Lele was really considerate and it was my first time in Yinchuan. By the way, I will recommend this hotel to my friends next time they go to Yinchuan Talk Club (crazy call for Lele)

A newly opened hotel with beautiful surroundings and convenient parking. The room has a wide view, generous and simple decoration, a washing machine and a smart toilet, making the stay experience convenient and comfortable. The breakfast is rich in variety and the staff is friendly. The lady who checked in at the front desk took the initiative to upgrade the room type if the room availability allowed. I am very heartwarming and thank you to her!