Holiday Inn Express Yichang Changjiang

Holiday Inn Express Yichang Changjiang Reviews

Holiday Inn Express Yichang Changjiang

No.210 Yanjiang Avenue, Yichang, ChinaView Hotel Details
Holiday Inn Express Yichang Changjiang
Holiday Inn Express Yichang ChangjiangHoliday Inn Express Yichang ChangjiangHoliday Inn Express Yichang Changjiang
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Holiday Inn Express Yichang Changjiang Guest Reviews

4.8/5
Amazing
2250 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(2250)
Positive reviews(2201)
Reviews with photos/video(1138)
Delicious breakfast(350)
Friendly front desk staff(262)
Convenient parking(151)
Perfect for business trips(92)
Tasty coffee(28)
Awesome gym(20)
Includes a safe(17)
Negative reviews(49)
MayaK
Superior Garden-view Queen Room
Stayed in Dec 2023
Couples
2 review
5.0/5
Outstanding
Posted on Dec 26, 2023
Even though Yichang is not very famous city in China, it has a lot to offer. Very long walking area next to Yangtze River, flavors food, cultural diversity are only some of the things you might be able to experience when coming here. However, that is not all. When we arrived to the hotel we were warmly greeted by Xue Liya who was kind enough to offer us an upgrade to a better room and free breakfast for two days. Check-in was fast and they didn’t even let us to carry our own luggage. The room was spacious, clean and well decorated. We got a river view and a balcony to enjoy it. Any questions that we had or any help we needed, Alice would step in and be at our service. Breakfast was really good; combination of Chinese and western food at its best. Everyone would be able to find something he/she likes. The only regret I have is, not staying a bit longer. Everything else was extremely satisfying.
6/8
Response from Property: Dear guests, thank you for choosing in Holiday Inn Express Yichang Riverside,Yichang is located in the Yangtze river upstream and middle boundary, known as the "three gorges portal", is very honored to get your love, and the hotel in the Yangtze river, only hundred meters from the river, is a line of river view, in addition to meet the modern business guests during travel charging experience, all rooms in the hotel are equipped with USB charging interface and in the hotel public area we also provide mobile charging equipment, to meet the demand of business guests charge at any time, Yichang Yangtze river chi choose holiday hotel staff sincerely look forward to your stay again!
ESTELLA
Superior Garden-view Queen Room
Stayed in Feb 2024
Family
13 review
4.5/5
Great
Posted on Feb 15, 2024
The room is clean, the location is perfect not far from train station. And the changjiang river is just beside. The only thing I need to mention is that the room is not that isolated. And two small Points: 1. The breakfast can be better; 2. The check-in service should ask customers for the car parking procedure. As in second day morning I was in an urgency to go to take the train but they ask to scan the QR code to register the car, I think they should reminder systematically the customer when they do check in.
Response from Property: Dear guest, we are very glad that you have stayed at Holiday Inn Yichang Changjiang Zhixuan this time. We sincerely apologize for your bad experience during your stay. The hotel has always been adhering to the true hospitality of intercontinental Group and the service concept of making guests' travel easier, and has won the affirmation of many guests for its service. Your valuable opinions are very important to us, we will inform the relevant departments to improve the quality of service, at the same time, we will work harder to continue to improve our comprehensive quality, to provide a comfortable environment for Sifang guests, Yichang Changjiang Zhixuan Holiday Inn looking forward to your visit again!
Guest User
Deluxe Suite - River-View
Stayed in May 2023
Family
1 review
4.7/5
Amazing
Posted on May 14, 2023
Very comfortable, clean facility with good choices of breakfast buffet. Room has bidets, comfort beddings and beautiful view of the river. Self service laundry is free to use. Dinner menu is good with reasonable price. Enjoyed the stay for 2 nights
Response from Property: Dear guests, thank you for choosing to stay in our hotel, thank you very much for your recognition of our hotel, and it is a pity that you did not get the five-star praise. The hotel is located by the Yangtze River, and it is the only terrace garden hotel in Yichang City. There are 108 rooms in the hotel, different room types will bring you different feelings. Terrace garden room and river view room have always been our features. As the first terrace garden hotel in Yichang, it has comfortable environment and strong air permeability. Besides, it also provides free laundry room, gym, breakfast and more than 40 minutes of self-catering food. To provide you with quality check-in experience is the joint efforts of all our staff, we sincerely look forward to your next visit.
Marco
Guestroom - River-View (Double bed) (Terrace)
Stayed in May 2021
Couples
2 review
3.5/5
Posted on May 30, 2021
Good average stay. Expected for a holiday inn but a bit far out from the city center, however city is not big so easy accessible by didi
Constantin-Adrian
Guestroom - River-View (Double bed) (Terrace)
Stayed in Jul 2021
Solo travellers
28 review
4.2/5
Very Good
Posted on Jul 23, 2021
Good breakfast, close to train station, on Yangtze River bank.
Guest User
Superior Garden-view Twin Room
Stayed in Dec 2023
Other
1 review
5.0/5
Outstanding
Posted on Dec 4, 2023
Equator helped me upgrade my room over the weekend. There are free cold drinks and tea in the hotel lobby. After I got there, the room was quite large. There were instructions for use and some information about the hotel. It was very considerate. Free breakfast. Parking, good location, just outside the riverside, very green, not far from Wanda Plaza, Railway Dam Snack Street, and the viewing platform for watching finless porpoises
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6/10
Response from Property: 【❤Free parking❤】Dear guests, Yichang Zhixuan is strategically located on Yanjiang Avenue in Yichang City, close to the Yangtze River, and has a first-line river view. It has more than 100 modernly designed guest rooms, all equipped with 50-inch LCD TVs, TOTO sanitary ware and smart toilets, as well as high-quality bath products and bedding, ensuring you a high-quality sleep and allowing you to enjoy peace and comfort! Provide guests with a sumptuous smart breakfast, which is exciting, delicious, convenient and free! With the concept of freshness, comfort and value for money, the hotel has become a wise choice for business travelers who pay attention to timeliness. We sincerely look forward to your visit again and wish you a happy life!
Guest User
Superior Garden-view Twin Room
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 3, 2023
The room was upgraded for us during the weekend. We can sit on the terrace and watch the river. There are hot drinks and coffee in the lobby. It's not bad. The asso at the front desk is good.
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Guest User
Superior Garden-view Twin Room
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 3, 2023
The room facilities are quite complete. There are free snacks on the bedside, which is quite good. The breakfast is quite rich. The asso service at the front desk is good.
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Guest User
Guestroom - River-View (Double bed) (Terrace)
Stayed in Nov 2023
Business travellers
11 review
5.0/5
Outstanding
Posted on Dec 1, 2023
The hotel is still very good. I don't know what year it opened. I feel that some facilities and equipment are relatively new. It has been raining in Yichang for the past two days and it has been relatively cold. The central air conditioning in the room has good heating. Alice's service is also very good. High praise!
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Liudaliudada
Deluxe River-view Queen Room
Stayed in Oct 2023
Family
27 review
3.7/5
Posted on Oct 13, 2023
The hotel does not have an exclusive underground parking garage. You can park your luggage on the ground to get to your room. There are two steps in the lobby because the slope angle on the side is too steep. Even if you use it, it is a bit wasteful for those who have a lot of packages for long-distance travel. inconvenient. The room looks not as tidy and refined as in the photos, fast style😅. The view angles of the two rooms of the same type are thousands of miles apart. One said that the view of the river is beautiful. Find time to come to Yichang to have some fun. The water pressure is extremely unstable, which is a bit troublesome. The next day, I asked about the check-in experience and reported this problem, and gave a small gift to express my apology. Although the hotel breakfast is small, it can be considered "all-inclusive". It's a passable stopover for one night's sleep on the way back.
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Response from Property: Dear guest: Thank you for staying in our hotel and writing such a long text to express your feelings about your stay. Thank you very much! The hotel is not designed in the style of an office building. From the underground, the elevator can go directly to the hotel lobby. Our independent river view building is used as a hotel venue, and the flow of people is simple. There are other advantages for only hotel guests. Regarding the inconvenience caused to you by carrying luggage, the hotel has a special luggage passage that can easily reach the elevator. Due to the negligence of our staff, we did not come forward to guide you in time. We will strengthen training in the future to provide better service. Get deep into the minds of customers. Please forgive Haihan for the bad feeling I have caused you. The road of service is broad and long-term and requires the tolerance of more customers. I hope to see you again next time. wish you a happy life!
Guest User
Superior Garden-view Queen Room
Stayed in Oct 2023
Couples
22 review
5.0/5
Outstanding
Posted on Oct 8, 2023
The service at this hotel is really great! The staff are very friendly and helpful. Alice has good service and always meets my needs in time. The room is also very clean and comfortable, and the bed is very comfortable, giving me a pleasant stay. However, there is the sound of ****ing in the morning, and there is a school next to it, so it will be a bit noisy in the morning. Other than that it was good.
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Response from Property: Dear guests: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of us. The River View Room is a special room in our hotel. The walk-in viewing balcony allows you to better appreciate the beautiful scenery of the Yangtze River. It is our aim to serve every guest well, and it is our unshirkable responsibility to provide guests with a wonderful stay experience. We are deeply honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more for you. Opportunity to serve! Sincerely look forward to your visit again!
Youlizhiderensheng
Boutique Suite
Stayed in Sep 2023
Family
13 review
5.0/5
Outstanding
Posted on Sep 30, 2023
I spent one night in Yichang and found out that only IHG had a store. Since I was going to Yichang East Station, I booked a Holiday Inn Express, which was relatively close. The hotel is on the riverside. I spent one night in Yichang and found out that only IHG had a store. Since I was going to Yichang East Station, I booked a Holiday Inn Express, which was relatively close. The hotel is on the riverside, with the highest floor on the 5th floor. You can see the Yangtze River. If you walk along the riverside at night, the Wujiagang Bridge and the Natural Tower are not far away. The room size is okay. The suite is equipped with double sinks, a bathtub, and a smart toilet. The positioning of Holiday Inn Express is very good. IHG Platinum was also upgraded quickly. The service staff were warm and friendly, helping the elderly carry their luggage to the room. The hotel was also very clean. Alice at the front desk handled the procedures quickly. Although the breakfast is simple, it has basic Chinese and Western configurations. For a hotel of this level, it is 5🌟rave reviews.
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6/10
Response from Property: Hello, dear guest, welcome to the Holiday Inn Express Yichang Yangtze River. We are honored that you have given us your trust in the hotel brand. As a member of the world-renowned InterContinental Hotels Group, our Holiday Inn Express hotel has a reputation for excellence. The hotel has more than 100 modernly designed rooms, all equipped with 50-inch LCD TVs, TOTO sanitary ware and smart toilets, as well as high-quality bath products and bedding to ensure you a high-quality sleep and enjoy comfort and comfort. In addition, Xiaozhi also provides ample parking spaces, which is thoughtful for guests traveling by car. The hotel brings you comfort, peace of mind, worry-free and convenient accommodation environment with excellent value for money price and quality. We look forward to your next visit and wish you a happy life!
Anonymous User
Superior River-view Queen Room
Stayed in Oct 2023
Family
21 review
3.0/5
Posted on Oct 7, 2023
Looking at the hotel I booked under the Intercontinental brand, the National Day premium is acceptable, but the location is indeed a bit off, close to Yichang East Station. It is suitable for catching a train on the first or last day or staying overnight after getting off the train. The highest floor is only 6 floors, and the entire hotel faces the river diagonally, so the river view room has an average view. I regret booking this hotel! It’s not convenient to eat nearby! Even if there is no refrigerator in the room, I didn’t even find a bathrobe. The breakfast buffet is also very small and simple.
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Response from Property: Dear guest: Thank you for choosing Holiday Inn Express, a brand owned by InterContinental. Our brand always insists on providing guests with high-quality bedding and a safe and comfortable stay. We pay attention to every detail. We are very sorry that you were not satisfied this time. We also reflected on our mistakes in the service from your comments. Some supplies in the room, such as bathrobes and refrigerators, were not fully covered in each room. At that time, you informed us of your needs in time, and we will definitely arrive in time and provide you with the service. We will handle it for you. Regarding the small commodities you mentioned, we will remind guests that there are consumer products in the room when checking in. There are also price tags next to the consumer products. Maybe you didn't notice it. I'm sorry! The mooncakes are prepared by our hotel to celebrate the traditional Chinese festivals. I feel guilty if you are not satisfied. We are also working hard to make them. We cannot let everyone say that we are good when it comes to quality standards. We promise Work harder! Thank you again and I hope you have a happy life and good things surround you!
Guest User
Superior Garden-view Queen Room
Stayed in Sep 2023
Family
1 review
5.0/5
Outstanding
Posted on Sep 29, 2023
Prices went up during the National Day holiday. I looked at several hotels and chose the Smart Select brand hotel. What I care about when staying in a hotel is that it is hygienic and reliable. It includes 2 free breakfasts. It is located near the river. The room supplies are all good. The hand sanitizer for bath products is very easy to use and the bath towels are almost 70 to 80% new. The laundry room is good and more comprehensive than the one I used to stay in. Disinfectant, clothes The laundry bag is very comprehensive.
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Response from Property: Dear Guest Hello, I am very happy to meet you. Thank you for your five-star praise for Holiday Inn Express Yichang Yangtze River. As a member of the world-famous InterContinental Hotels Group, the hotel adheres to the brand concept and is committed to providing you with sincere and warm hospitality. From check-in to departure, sincere and friendly service is always with you, composing a story for you. The journey is relaxing. Our hotel has a free gym and laundry room to provide you with more convenient and comfortable services during your stay. Thank you again for your support and love. We will continue to work hard and look forward to your visit again. I wish you a happy life!
Guest User
Superior Garden-view Queen Room
Stayed in Sep 2023
Family
1 review
5.0/5
Outstanding
Posted on Sep 29, 2023
There are a lot of snacks in the lobby. Children like to eat twists and biscuits. There are three big pots in the lobby and they can be taken in and out. There are also special drinks. I originally booked a double bed room. When I arrived at the hotel, I saw that my child was taller and worried that it would not fit in. He suggested that I change to a double bed. I was very satisfied with the large room. The living room and bathroom are quite large, and the room facilities and equipment are simple. , everything I use is of good quality, and I can fully feel the hotel's awareness of caring for its guests. Thank you to the boy at the front desk.
Original TextTranslated by Google
Response from Property: Dear Guest Hello, I am very happy to meet you. Thank you for your five-star praise for Holiday Inn Express Yichang Yangtze River. As a member of the world-famous InterContinental Hotels Group, the hotel adheres to the brand concept and is committed to providing you with sincere and warm hospitality. From check-in to departure, sincere and friendly service is always with you, composing a story for you. The journey is relaxing. Our hotel has a free gym and laundry room to provide you with more convenient and comfortable services during your stay. Thank you again for your support and love. We will continue to work hard and look forward to your visit again. I wish you a happy life!