Atour Hotel Yangzhou Ancient Canal Dongguan Street

The hotel environment is very good, clean and hygienic. The hotel staff are also very enthusiastic. They thoughtfully prepared children's slippers and toothpaste and toothbrushes. They also prepared cold brew tea when checking out. It's so refreshing to drink cold brew tea on a hot day. Five stars Good reviews

Many friends recommend staying at Atour. I want to experience the check-in experience for myself. The service attitude is very good when you enter. They will pour you a glass of pickled plum juice. The hygiene of the room is average, the trash can is small, and the room has a little smell and moisture. It's very heavy, and the quilt is wet and sticky. I didn't sleep well all night, and the surrounding noise is a bit loud.

Normally I don't write reviews, and I have stayed at many Atour hotels. This one is really so bad that it's suffocating. First of all, there is the hygiene problem. The room is very smelly, with a stench of sewerage. I don't know if you clean that pool regularly. It's so smelly that I can't sleep and make me want to vomit. The moment I opened the wash box, a small black insect flew out of it. It was really disgusting. It didn't even meet the 2-star hygiene standard. The second is sound insulation. There is no soundproofing at all, it feels like others are talking right into my ear. Even with all the windows closed, it was still very noisy. I endured it for a long time, until 1:30 in the morning. I was about to fall asleep three times, but the next door started talking and making noise. It completely keeps people awake. This accommodation experience was really bad. Everyone must consider carefully when deciding to buy Atour.

1. Room facilities: The room is large and hygienic, but there is a peculiar smell in the sink and sewer at the entrance (this is true for both rooms with friends); 2. Service situation: The attitude of the check-out staff is good. However, after checking out, I received a text message requesting a five-star review and providing a review template, which affected the perception and the accuracy of the hotel's overall rating was also questionable; 3. Others: An Apple wireless headset was lost in the hotel, and the staff who assisted in finding it were not as responsive and enthusiastic as the text messages asking for five-star reviews. As the room was unoccupied that night, the headphones were not found.

I was very dissatisfied with the smell of sewerage when I entered the door. My friend accidentally lost something and asked for help. His attitude was very perfunctory and he couldn't find it after a quick reply. Items evaporate for nothing, who can guarantee that they won’t be in the next guest’s sheets? It’s scary to think about it.

When checking out, the child fell in the lobby. Although he was wrestling by himself, he fell on his back and cried for more than ten minutes. During this period, no staff came to care and asked if he needed topical medicine or treatment for the wound? The three people in the lobby didn't even look at each other. They watched the child fall with their own eyes. This hotel has no empathy at all. It's a shame for life! !

So far, the only laundry room does not help Atour. Let alone sent back to the room. . . I wanted to wash off some of the dirty clothes because I was traveling abroad for a week. . . There is nothing wrong with the hotel itself, otherwise it would not specifically book Atour.

When I entered the store, I prepared tea and upgraded the room type. The room is spacious and clean. The double beds are 1.5 meters wide. The washing suits are all made by Atour's own brand. It's not too far from the attractions, and it's convenient to park by car.

The communication is very pleasant, and Fanxin has a great attitude. It is suitable for bringing the elderly and children to live together, and the living environment exceeds expectations. Arrived in the middle of the night very pleasant to check in, the next day communication continued to communicate very intimate. The location is a short drive from various scenic spots, and a 10-minute walk from He Garden. By the way, there is a garden tea house diagonally opposite, you can get up early to have morning tea🥳