I rarely comment on businesses on the platform. This time, I mainly remember it deeply. During the holiday, I took my family out for a self-driving trip. There were 6 people traveling. We chose the Qinghai-Tibet Grand Loop. We stayed in many hotels along the way. Only the Meihao Hotel in Xining left a deep impression on me. 1: The hotel waiter was very professional. He called our companions half a day in advance to ask for our opinions and our requirements. He listened to our elderly nagging on the phone without getting tired. The first feeling was that the staff had strong professionalism. 2: Because we were in an unfamiliar city, and the parking lot was more winding, we couldn't tell the direction, so we had no choice but to ask for help from the hotel's front desk. I think the employee who answered the phone was a new employee. Later, someone else changed. The description was very clear. When he learned that we were from other places, he told us not to move where we were, and the staff came to pick us up. In less than 2 minutes, a staff member came, and we were soon taken to the lobby by the staff. In this way, my family was very happy, and I had a better impression of the service and response of Meihao employees. 3: When we checked in, it might be during the holiday season. We received several gifts along the way, including Meihao. However, their gifts were special. They gave my three children cars and magic cubes, the girl hairpins and plush toys, the old man water cups, and my wife a small fan. They were obviously professionally trained. The reception staff had clear ideas and left a good impression on me. 4: The day of check-in was also my child’s birthday. We went out to eat with my family at dinner time. During the meal, we received a call from a service manager, Manager Ma, asking if it was inconvenient for us to enter our room. In fact, I was a little confused at first. When I learned that they were preparing a birthday cake for my son and preparing a surprise, and asked me not to tell the child, I was more excited than the child at that time. It is not difficult to imagine the degree of surprise of the child after we returned to the hotel. I decisively agreed and cooperated with the hotel not to tell the child and family. I was already moved by the hotel’s attentiveness, which revealed the professionalism of the hotel service and the quality and attentiveness of the employees. 5: We finished the dinner and returned to the hotel. First of all, I was looking forward to it. When the door was opened, my old man exclaimed first, and then everyone else ran to the room. My child jumped up happily. The hotel prepared gifts, cakes, and very exquisite fruit plates. According to observation, they should be prepared for children. They are very exquisite. There are also balloons and other decorations on the bed. I, a grown man, was very surprised. My family also praised the hotel's intentions and everyone's smiles. I instantly felt that staying in the hotel this time was happier and more meaningful than taking my family to see the scenery. This one night at the Meihao Hotel left a deep impression on me. I came out to find happiness for the elderly and satisfy my heart. Staying at the Meihao Hotel for one night made me achieve more than half of the meaning of the journey. I am very grateful to all the employees who received me in the hotel. So the reason for my comment is to leave the beauty of the journey with my comments, and recommend more friends to experience the caring service of this hotel with excellent hotels and attentive services.
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