Country Garden Phoenix Hot Spring Hotel,Xianning Reviews

Response from Property: Dear guests, Thank you very much for your stay and comments! During theCOVID-19, the swimming pool on the lower first floor of the hotel is closed due to the requirements of COVID-19and control. Please understand the inconvenience caused to you! We will strengthen the improvement of the hotel's software and hardware facilities, regularly maintain and update the equipment and public area facilities, so as to make your stay more comfortable and satisfactory. I hope you and your family will have a new feeling next time! We look forward to seeing you again!

Response from Property: Dear guest, thank you for visiting Xianning Country Garden Phoenix Hot Spring Hotel. I'm sorry that I didn't give you a perfect stay experience. We will rectify the problems you raised with the Western restaurant dishes and sound insulation immediately. If you have any questions during your stay, you can contact us at any time. The hotel housekeeping center and front desk colleagues are dedicated to serving you 24 hours a day. We look forward to your visit again and wish you a happy every day!

Response from Property: Life is a journey on the mountain and a journey on the water. Hold a piece of understanding lightly, fold the cares, collect all the happiness, and move forward with brightness and warmth. As long as the heart is gentle, no matter how far the road is, it will be safe. Looking back , may the sun always shine, may life be sunny everywhere!

Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! welcome next time.

Response from Property: Thank you very much for taking the time out of your busy schedule to review Xiaobi. When I heard about your unpleasant stay experience, Xiaobi was even more heartbroken. I will kneel down on the durian and reflect on it T^T. Regarding the check-in problem at the front desk, Xiaobi will actively improve it and improve her business proficiency so that you can check in quickly and smoothly. We are also very anxious about the temporary situation in the hot spring center. Xiaobi is more anxious than anyone else. We all hope that you can leave good memories here. However, due to the recent sudden drop in temperature, natural factors have caused water pipes to burst. We are also very sad. We rushed to repair it as soon as we received the notice. Unfortunately, we were unable to provide You will have the enjoyment you deserve; we have always adopted a fully open design for the shuttle bus, so that you can enjoy the scenery along the way. However, in winter, it is indeed colder, so Xiaobi will actively advise the superiors Feedback and strive to upgrade and improve as soon as possible✺◟（∗❛ัᴗ❛ั∗）◞✺The air-conditioning equipment in some rooms may be older and the heating effect is not very good. If necessary, you can contact the front desk to apply for a room change. We will do it in the future We will also actively improve the facilities and equipment to give you a good stay experience. We also hope that you will choose Xiaobi next time, so that Xiaobi will have the opportunity to make up for your regret this time!

Response from Property: Hello dear guests! Thank you very much for choosing Xianning Country Garden Phoenix Hot Spring Hotel! We sincerely apologize for not being satisfied with your stay. We hope to have the opportunity to communicate more with you and give us more valuable suggestions. We will do every service aspect meticulously and live up to your high expectations for the hotel! I hope Xianning Country Garden Phoenix Hot Spring Hotel can become your home in Xianning! We sincerely look forward to your visit again! Thanks! ^_^

Response from Property: Thank you very much for your five-point support and affirmation. Since you are satisfied with us, we hope you can come often and spread the word for us. I wish you a happy life and a good mood every day!~~~

Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.

Response from Property: In the vast sea of ​​​​people, we have come back thousands of times to meet you. It is our fate to meet you and your friends in the hot springs. Thank you for your evaluation of us. Every time you give us a good review, we can have a happy future. Greater motivation makes Xiaobi better and better! You can choose Xianning Country Garden Phoenix Hot Spring Hotel among many hotels. It's such an honor for us. wish you a happy life!

Response from Property: Dear guest, thank you for choosing to stay at Xianning Country Garden Phoenix Hot Spring Hotel. We have also taken a detailed look at the questions you raised. We are sorry that the large number of tourists during the holidays has caused you such trouble. You are right. As a hotel that has been in operation for more than ten years, the inconsistent information is indeed our fault. There are indeed deficiencies in our work: 1. Insufficient basic information about employees; 2. Issues with the number of hot spring baths: 3. Guest check-in The room equipment inspection in front of the hotel is not in place. On the contrary, in order to ensure a better hot spring bathing experience, the hotel has limited the number of times and the flow of people. I hope you can be tolerant and considerate, give us another opportunity to serve you, and come to test our improvements. Results, you are always welcome to come back and review!

Response from Property: The distance between hearts can be very close or very far away. Xiaobi's family has always adhered to the promise of serving guests with heart and affection. In that life, I walked around mountains, rivers, and pagodas, not to cultivate the next life, but just to see you on the way. . .

Response from Property: Dear guest: It is a great honor to serve you. We will continue to work hard and make continuous progress to live up to your high expectations. Please believe that every affirmation from you is the goal of our efforts.

Response from Property: Hello, thank you very much for your detailed review. I am very happy to receive your love! Thank you for your satisfaction with our room. We always stand from the customer's perspective and consider every detail for you. Looking forward to seeing you again!

Response from Property: A river is meaningful because of its bend; a river is leisurely because of its slow flow. Because of you, we are grateful; thank you! Good luck!