Lavande Hotel (Xiamen Zhongshan Road Pedestrian Street, Zhenhai Road Metro Station)

First of all, when you check in, you will be asked to follow their hotel's official account to re-book. It's really weird, so it's useless for me to book on Ctrip? Anyway, I have lived in so many hotels and homestays, but there is no such situation. I don’t make many comments and I understand everything. . . Secondly, after the front desk had already checked in, we were put in a room that hadn't been cleaned, which has never happened before. We checked in at around 2:40 in the afternoon, and we fully complied with the hotel's check-in regulations after 2:00 in the afternoon. We even ate out and stayed for a while before checking in. In the end, we came here. . In the end, although we made up for the breakfast (we didn't eat it in the end), the working ability of the front desk staff and the cooperation between the various departments of the hotel were so visible that it was very poor. Then there are some details. 1. The phone in the guest room was broken. I couldn't contact the front desk at all. I had to go to Ctrip to find their hotel phone number. I was speechless. . . 2. The TV cannot be watched, and a master needs to repair it. 3. The window is extremely small, and it dares to cost more than two hundred yuan? Although there are many problems above, the hotel staff still actively cooperate to solve them, which is justified. . .

The front desk of the hotel is extremely irresponsible. The family room I booked is obviously for bringing children to stay. The hotel requires that the original account book of the children must be presented. Photos are not acceptable, and it is written on Ctrip. Excuse me, anyone who has booked a hotel will click on it, and see all the reminders in the picture below. The hotel shied away from being able to contact me, so there was no telephone contact description. Is this what a responsible hotel should say? I left a phone number when I booked the hotel, even if the platform did not give me a real number, I can still contact the platform! Secondly, the hotel parking lot is actually charged separately. It was the first time I saw it after more than 20 days of travel. The hotel interface did not indicate that the parking lot was charged separately! Secondly, the towels in the room were wet and obviously not replaced! Bad review! Bad review! Bad review!

The location of the hotel is very good, next to the Zhongshan Road Pedestrian Street, behind Chinatown, across from the shopping mall is the starting point of Metro Line 1. You can quickly take a taxi or take the subway to various attractions. Shopping is also very convenient, and it is convenient to eat, drink and have fun. The weather is too hot, too lazy to go out to eat, so the takeaway is delivered downstairs, and a robot delivers it to the door of the room. Quite fun It is suitable for the elderly with children to live here!

I have never lived in such a sloppy Lafeng, just like the salted fish in front of it, it is dirty and smelly, ****, and the travel agency in its lobby is super crappy. You are free to travel, and you are forced to add money to visit the scenic spots, otherwise you will not be threatened enough to let you go out of the island! ! ! ! ,,,,

+89 yuan to upgrade the family room, it is super big, there is a bathtub, sofa area, it is worth it. The room is very smart, the curtains and lights are fully automatic, and the room can also play music. The location is very good, just on Zhongshan Road, but not on the commercial street, it is very quiet, just a few tens of meters away is the main street of Zhongshan Road. The hotel lobby is on the first floor, highly recommended. (The lobby of some chain hotels nearby is not on the first floor)

In the commercial pedestrian street of Zhongshan Road, the location is very convenient. It is in the southwest corner of Xiamen, and it is very convenient to go to the ferry and other places. It takes about 20-30 minutes to take a taxi to the first pier (departure at 9:00 in the morning). Zhongshan Road is relatively long, and there are many high-scoring merchants nearby Dianping. It is not recommended to eat and consume in the commercial street. The price of the hotel is also normal, and the overall evaluation is a more appropriate choice. Lifeng's quality control can be guaranteed to a certain extent. For the postgraduate entrance examination and re-examination, Lifeng is chosen near the school, so you can rest assured that it is a chain. The service attitude of the store in Xiamen is very good, and they are more defensive. Sometimes the robot needs to wait in line for a while to deliver food to the room, which can be improved. The picture shows arriving at Lujiang Hotel Zhongshan intersection at night.

After looking at it for a long time, I chose this hotel. The security guards are very good, and they take the initiative to help with luggage and pour tea. I arrived early, because there was no room yet, so I went out to play after checking in, and told the front desk to help me arrange a quieter room, which was quite quiet. Although it is an old hotel, the room facilities are relatively smart. I didn't expect a speaker in the bathroom. It's great to listen to music while washing. Then I would like to make a few suggestions: First, the hotel phone is broken (including the room’s useless). I wanted to consult when I checked in, but I couldn’t get in. Later, I found their mobile phone number through the map of AutoNavi. It is recommended to fix it as soon as possible. Second, there are no toiletries in the room. I was given a toothbrush and a comb when I checked in. I called them later and asked if they were the only ones, so they sent me the rest. It is recommended that all toiletries be delivered directly to the room. Third, the WIFI in the room I lived in was not working. The front desk told me to scan the QR code on the bedside table, but I couldn’t scan it. In order not to increase the workload for them, I searched for a long time and found that the paper inside the room card holder said Yes, but I couldn’t find the hotel’s WIFI, so I had no choice but to call them again. When I was waiting for him at the door, I finally found the hotel’s account and connected. Then I found that only the door has a signal, so if I want to use WiFi has to stand at the door all the time, it is recommended to strengthen the WIFI signal. Fourth, the mirror headlight is also broken, it is recommended to repair it as soon as possible. Fifth, the tea bags have expired for almost 5 months. It is recommended that all rooms be checked and withdrawn. Fifth, when I left the store, the staff asked me which platform I booked on. After that, I kept adding me on WeChat, and asked me to send him screenshots of good comments. I kept saying that I was in a hurry, but I was really in a hurry, and I still persevered To add me on WeChat, in the end, I had to politely say thank you, master, bye, and pulled the car door over by myself. The suggestion is that if you want to add a third-party guest on WeChat, you will be able to see which platform you booked from when you check in. Tourists can tell the guests to recommend nearby attractions, food and routes to them. Any questions during the stay can be contacted by WeChat. In this way The guests will not be so disgusted, and the complaints from the guests will be reduced.