2 Star Hotels in Winter Haven

The check-in and front desk guy was very nice and smooth. The room wasn't really good but we were ok like that until the night came and we went to sleep. The room started having a bad smell and we couldn't sleep at all because of that. Early morning we went to the bathroom and we saw 2 roaches around the toilet. Then, we also noticed the toilet wasn't attached well to the floor and when we used the toilet was moving to the size, lining creating a gap between the floor and toilet. I went to the front desk to tell the lady, who was there, about the issues and she told me someone would fix it before our return. So, before we left the room, I stopped again to confirm everything was clear and the owner was next to hear listening to me and she confirmed again everything. I told her they would have all day to make these corrections from 9:00 am to 6:00 pm. Guess what! We came back around 6:00 pm and the room was exactly the same as we left it. even the roaches were on the floor killed by us. Not even new towels, or cleaning or nothing was done and the same smell and roaches. So, I went back to the front desk and this time was a guy and who told me he would have to call the owner (the same person who knew about this). So, they sent a man who did not know English (we don't care if they know what to do) with a gallon of roach killer from Home Depot to spray while we were there including my 6-year-old son. I asked him about the toilet issue and he did not know anything about it. Finally, they offered us to move to room #106 and which was a little bit better but still had some smell. It was horrible experience especially for that price.

For the price you can’t beat it! This is an older single story motel with all rooms opening to the outside. No breakfast is provided, but it did appear they have coffee in the morning. Front desk and housekeeping staff were very friendly! *Note* Housekeeping begins their rounds early (8am)! My room was huge, even with a king bed. You could easily fit a Queen blow up mattress on the floor. The room was clean but could use some detail/deep cleaning in the harder to clean areas. The bed was mediocre in comfort - not as hard as the floor but by no means soft either. The king mattress was too large for the base so it hung over one side a bit and made it so you couldn’t really sleep on the edge of that side of the bed. The pillows were flat & lumpy. However, I slept great all 4 nights. Cable tv is provided. The shower is great - spacious with super hot water very quickly. The shampoo & lotion smell good. The entire flooring in the room is tile. The desk chair was surprisingly comfortable! I’d buy one for home if I knew where they got it. The mini fridge worked very well! My small bottle of water froze just a little bit. A microwave is provided in the room too. It’s a quiet area (unless a diesel vehicle is parked nearby & starts up before you are awake). Race Trac is within walking distance for snacks, lunch, & ice cream. I’d stay here again. As the title states, it’s a great value for the area. If you are “picky” or expect perfection, this is not the motel for you.

Located in Winter Haven, Budget Inn Winter Haven is within a 5-minute drive of Winter Haven Hospital and Theatre Winter Haven. This motel is 2 mi (3.2 km) from Chain of Lakes Park and 2.1 mi (3.4 km) from Sertoma Park.Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a picnic area.Featured amenities include a 24-hour front desk and laundry facilities. Free self parking is available onsite.Make yourself at home in one of the 23 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and microwaves, and housekeeping is provided daily.

I am a Hilton Honors Diamond member. I enjoy staying at different properties across Hilton's portfolio. On a recent leisure Amtrak trip I decided to visit Winter Haven, and chose this property as it appeared relatively close to the station and nearby many chain restaurants. The walk between the station and the hotel looked to be a little dangerous, as there are no sidewalks on the road west of US 17. So I called Uber, and a short ride brought me to this hotel. I had checked in online the day before and chose my room, so I went directly there upon arrival using the Digital Key. The room was certainly ample for my needs and provided a good night's sleep. The bathroom was clean and had good counter space. No issues with hot water. The area is a busy commercial district, and as such there was a lot of traffic making it difficult to cross the street when going to my dinner place of choice. Spring Break in Winter Haven? Breakfast in the morning was good and it tided me over until my next meal back on the Amtrak train later on. Since I had enough time and the weather was beautiful, I decided to risk walking carefully back to the station. My concern with the walk along R Street was not my biggest problem. It turned out that there was heavy intersection construction at Cypress Gardens Blvd. & US 17, and all sidewalks and crosswalks were technically closed. With a suitcase it wasn't easy dodging the cones but I made it. Should have sprung for the car service in this direction too. Overall I recommend this property and would stay there again.

My husband and I were UNLUCKY enough to have lived at the Winter Haven Gardens for 3 months. The staff there are ignorant and DO NOT KNOW HOW TO TREAT A GUEST. We were very disappointed in the front desk employees down to the maid service. The management (if you can call them that) have a long way to go and more to learn just to bring them up to be polite and helpful. If any of the management there worked for me, well let's just say they would never work for me. But your management is only as good as the owner and his willingness to pay for good help. Your management should set the pace and the atmosphere of the hotel. The management, especially the head of the maid service and dining room, is the worst of all of them. She gets into everyone's business, even the guests. They never had.any clean towels or clean linen. I ended up buying my own. The washers and dryers there are filthy and leak water. Most of the washers take your $2.50, and the machine never turns on. It was hit or miss with the dryers too. And don't think you're going to get a quarterback when you lose it, because the front office will tell that the sign says that you wash at your own risk. I thought that sign meant that if your laundry was stolen, they were not going to be responsible. But I guess that's a sign with many meanings!! The room was nice and I kept it clean. I did a much better job than the maids did. But if I were getting paid the money that they are getting paid to do that job and work for nasty people, then I would not care about the job that I did either. There are too many dogs there. The room had a wet dog smell about it when we first got there. And our No Smoking Room smelled like they hadn't taken the curtains down to wash since the day they were hung. The bedspread smelled like smoke too. There was trash in the breezeway and on the weekends, the team would pile up outside of the overstuffed trash cans all around the property. The management Do Not Know was ice was. You can not get a piece of ice anywhere in that hotel. They have several ice machines in the breezeways, but not one of them works, kind of like the washing machines there. This is a terrible place to go and stay. Their prices are high and the quality thereof everything is low. If you want to go to a decent hotel, then go next door to the Howard Johnsons Hotel. At least they are still run by Americans......

We drove 7 hours for my husband to attend our daughter first father/daughter dance. This hotel was one of the worst I have ever seen. For the last 26 years my husband has traveled all over the U.S. for work. Due to this we are no strangers to hotels and know from experience some are nicer than others, some cleaner, some quieter and some that people are permanent residents in and they have a whole community going on. Because of this it has to be really bad for us to complain and even then we just ask for what we need and will change bed sheets, sweep, clean tub etc. People have bad days and people forget just like we do and we understand. This one was so bad that staying the night at my husbands ex wife’s house was accepted with no hesitation. The fridge and microwave still had food crumbs in them the lamps looked like they haven’t been cleaned, ever. There was what looked to be food or drink running down both sides of the bathroom door and door jams. The bathroom knob was in backwards so you can be locked inside but not keep someone from walking in on you. The light above sink had piles of dust hanging from it. The ceiling in the sink and closet area gave the expression that at any moment you would turn around and someone would be looking at you through the ceiling. The floors had not been swept or mopped and the previous swept trash was swept under/behind the bed. What looked to be black mold was on the walls behind one bed. The curtains and corners were covered in holes, dust and spider webs. The smoke detector had wires hanging out the side. There was also a wire running out the wall by the bathroom across the floor under the bed and all the way to the windows into the ac unit and the wires were hanging out and exposed. The vent on the unit also had what looked to be mold on it also. The toilet when flushed poured water out the handle The whole time you held it to flush the toilet. The tub fixtures were filth along with the light switches. The only thing that looked to be done was the beds were made but I’m willing to bet they were only made not changed. It was so much of a nightmare we gladly accepted the sleep over with the ex wife where we at least knew the sheets were clean the bathroom at least appeared to be clean and we weren’t waiting to see an eye ball peaking through the ceiling at us.

Facing the wall of Legoland, the transportation is convenient. The room is large, but in disrepair for a long time, the room smells of musty. The swimming pool is huge. Have a simple breakfast. The front desk service varies from person to person. The eldest sister who checked in was average, and the elder sister who checked out was very nice. The price is close to the people, so there is nothing to complain about.

My sister and I went to visit my aunt that has dementia. We were very impressed with the cleanness and the excellent customer service. The kitchen lady was awesome and complimented us and the front desk person called and set me up on the awards program. It was a wonderful experience. Thank all of the workers at the best western in winter haven.

Very clean hotel stay. Front desk so helpful and considerate. Kids eat free in restaurant on site. We stay for convenience of being close to Legoland. Many different restaurants and shopping on same street as hotel. Our go to hotel with having yearly passes to legoland

I'd rate the hotel 10 stars, based on the staff alone. I was forced to make an unplanned detour while on vacation in Florida, due to mandatory evacuations. I randomly chose Winter Haven as far enough inland for safety. The staff was so welcoming, very pleasant and professional. Based on how busy the hotel was while I was there, I am sure they experienced an influx of guests in my same situation, but handled the influx with grace and professionalism. Front Desk staff was there to answer my questions about the area - offering dining suggestions etc. Tishann, Ellie and the younger gentleman (whose name I can't recall) in particular were particularly gracious. The staff at the Bistro were very nice. Housekeeping were among the most pleasant I have encountered in my travels, always saying hi with a smile as you walk by. The hotel grounds and room were very clean. The Bistro served coffee, good breakfast and dinner food in an inviting environment. There is a small pool which overlooks a man-made lake. I did not get a chance to use this due to the weather. Location is very convenient to a number of restaurants, shopping and a Publix. I may never get back to Winter Haven, but if I do, this will be my choice of where to stay. Room Tip: Ask for a room with a view of the lake!