Anonymous User
February 4, 2024
Environment: six-star outdoor environment, five-star lobby environment, four-star room environment. Summer should be lush and green, quiet in the bustle, a good place for leisure and vacation.
Hygiene: two stars, put on slippers, and static electricity attracted a lot of hair. After removing them, some more were attracted. There were still hairs on the sink, obvious water stains on the floor, stains on the toilet, and no disposable toilet cover was provided.
Facilities: 4 stars, the curtains fell off in one place, and no special reading light or bedside light control switch was found. It may be because it is a parent-child room. There are no stools and desks in the room, and only two bottles of water are provided in the family room. Not to mention the common supplies of star-rated hotels such as fruits.
Service: Doudou and Dongdong are quite good. Seeing that we brought children, they took the initiative to upgrade our room. When we checked out, they also gave us a small bag of Octonauts. The children were very happy.
The breakfast is rich, with more Chinese breakfasts, and Western breakfasts are better than nothing.
I'm very surprised why the waiter gave such a name, it doesn't match the image of a Shandong man. Although Doudou and Dongdong are very enthusiastic in service, when the waiter asked us to call him Doudou, I felt really embarrassed. It's really hard to call a grown man that. 🤔 This should be a business hotel, there's no need to make it like a children's playground
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