Hotels near NEW AGE JUMP-rodzinny park trampolin, Warsaw

At beginning I’d like to say that it’s in the quite good location. Easy to walk to the center or catch some bus. Biedronka on the ground floor also useful. Staff very friendly and helpful, tower A has a 24-hour reception. I chose the room ”Superior”, at first glance it looked great, however, after a closer look you can notice some tiny cracks in the wall and tiny scuffs on the wall. Kitchen basic equipped, countertop in one place cracked (MDF laminate), you can already see the tooth of time in this room. Cabinets don’t close properly (hinge torn out), on the plus side, washing machine (but no powder/capsules) and dishwasher (one capsule for a stay of 3d day), which was held on one screw in the cabinet, sometimes there was an unpleasant smell from under the sink. Living room nice, TV a little old, but has many channels even foreign, sofa comfortable. As for the bathroom, there is nothing to complain about, nice, there was gel and hot water, only the white towels had small red spots(maybe some lipstick?). The bedroom is also in good condition, fresh bedding, TV, the only problem was the hard touching door and the non-functioning led behind the bed. In summary, certainly on the plus side air conditioning in the living room and bedroom, cleanliness of the bathroom, friendly staff, free wifi. On the other hand, the downsides that I remember the most are the problem with the bedroom door(probably fell on the hinges) and problems with the cabinets in the kitchen - torn out hinge and (ATTENTION!) failure to meet the deadline for returning the deposit, I had to wait a whole month (only after not accepting the transaction, the bank reversed the payment)! I also wrote an e-mail about this, but did not receive a reply.

Great pool and location. Unparalleled views from the pool. Breakfast lacks ala carte menu. It is a standard now in hotels of this class.

The hotel is in one of the most convenient places in downtown Warsaw. At the center but at a very quiet place. It is based on communist architecture but though it keeps this character in the lobby, as it has to do, for keeping the historical memory alive it is modern and with all comforts. The room was very clean and with excellent wi-fi. There is always a bottle of water, coffee, and tea. And warm water all day. I would like to mention in particular the kindness of the personnel, especially at the reception. They were great. Though all of them were very helpful I would like to mention in particular Mrs. Antonina. She makes the guests feel comfortable and solves any problem without making it seem serious. I would like also to congratulate the gentleman who was responsible to care for the suitcases. He does his work perfectly. Great price for value. Fully recommended!

This is a nice hotel, good accommodation, great location within 5/10 walk mins of three railway stations and closer to tram and underground BUT……. It has real issues with staff errors and then quoting polish law giving them 14 days to fix issues / complaints doesn’t exactly give a good view of customer focus or indeed reward of loyalty to IHG’s brand or this hotel where I have stayed a few times before. Due to a queue at reception I just left the card and did express checkout, however 10 minutes after I left the hotel took a payment for DOUBLE the correct room rate. An hour after that they then took another payment for the correct amount but did not cancel the original payment - clearly someone’s made an error and charged me someone else’s room and then thought putting it through again would fix it. Wrote to hotel and got a snotty email back in a tone that did not accept they had made an error. This email didn’t apologise either but it did quote under polish law we have 14 days to fix this which is pretty bad. There was also no appreciation that taking multiple payments in error could give some people financial difficulty as they cannot then access the funds taken in error I am now having to get my bank to complete chargeback as I am not waiting 14 days for them to reverse a payment taken in error This isn’t the first staff related issue I’ve had at this hotel so I won’t be back as there are plenty of other IHG hotels nearby that can operate without errors or sending snotty emails to Diamond Elite IHG members - on a previous visit they put me in a room right above on site construction work which was nice of them! If your going to risk staying here I’d advise paying upfront and not using express checkout

I spent one night with my daughter in a double room in Campanile Varsovie in February 2022. On booking I had asked for a quiet room and that's exactly what we got :). It was very important as my daughter was to have an exam the following day and she really needed a good night rest. The bedroom and bathroom were pleasant and clean. The staff were very polite and helpful. Also, the hotel is just one stop away from the railway Warszawa Central - the main station in Warsaw, with which it is connected by an inner-city railway, on which the ride to the Ochota stop (next to the hotel) takes just two minutes. The hotel is situated in the city centre - close to all the main attractions. On the morning of the checkout we were greeted with complementary doughnuts, as it was the popular doughnut holiday in Poland (”Tłusty czwartek”). A small gesture but a nice one!

It is only a 5-minute drive from Lazienki Palace. The hotel has a parking lot. The single charge is slightly expensive and the parking space is very tight. After we paid, we couldn't find a seat and parked on the street outside the hotel. The facilities in the house are basically those of a convenient hotel, and diligent cleaning is an advantage.

We arrived early and sadly our rooms weren’t ready but we were permitted to leave cases in their care until we got back from exploring. We came back early evening to check In which was fast and our group got issued room keys with a description of all the benefits and times of breakfast etc. we were allocated room 360 which was huge and a massive bathroom containing a bath and a shower (was truly massive) Restaurant in the evening was dire mist if the group got their food but they seemed to forget about my order so after waiting and waiting I stormed out the restaurant and not even a sorry was given. Putting that aside breakfast was fantastic and probably one of the best breakfast buffets I’ve ever seen in a hotel with the choice of eggs freshly cooked off the Al a carte menu. Beds are comfortable but pillows are very flimsy. Hairdryer isn’t very fast and took me ages to dry my hair so if you need one take your own. The bath was love,y and wish I could’ve bought that home with me was a luxury to be able to fit in the bath with ample room. We walked to town in the morning and was a fresh brisk walk but it’s doable so you get to take In the embassy’s etc but if you don’t like or can’t walk fat then a taxi or Uber will do as it’s quite far out. We loved our stay and the group of 6 we all enjoyed ourselves. This would be definitely an option to return if the prices were right. Thank you for a wonderful stay

Breakfast ok. Nice and professional service. Didn't like · Horrible , super hard pillows ! I haven't slept in a hotel like this in a long time. Apparently, this is not an unknown problem, the receptionist said that many people complain about it. My neck hurt after waking up. The entrance to the underground car park is also bad. If you drive there with a five-meter car, you have to be afraid of abrasions with a badly profiled entrance. Narrow and unpleasant.

The crazy thanks to the hotel and all the staff!!! So the circumstances have come that the hotel has become our home for 3 months and we family are crazy thanks to all the staff of the hotel for calm, humanity, reception and joyful! We brought you a lot of trouble and chaos with our visit from Ukraine (February and March were special for us months), we know and realize it. The management of the hotel and all staff became close to us people 🙏🙏🙏. Thank you for your care and attention, for clean rooms and clean beds, for delicious and diverse food, we know that you have tried very hard for us, what only costs Easter and Ukrainian dishes on Christmas 💙💛, we will never forget it! Thank you for our children, for patience and care, for the children's room with toys and attention to our children! Recommend the hotel, now I know where to stay in Warsaw with my family, during my tourist visit 🙌

Stayed here during the pandemic mid July. Takes the pandemic very seriously. Mask wearing enforced. Sanitizer everywhere. This was important for us as one of us had an operation while here. Wifi has different connections depending on what area of hotel you are in. 1 for room, 1 for hotel area, 1 for bar. We had no problem video calling and binging on netflix. Staff are lovely, rooms and hotel very clean. Food is lovely in the restaurant. Breakfast is what you expect. Eggs, sausage, bacon, cold ham, cheese, tomatoes and some polish choices. Pastries & rolls, variety of teas & coffees. Uber will deliver to the hotel room door. (We weren't venturing too far from the hotel). I'd definitely recommend a stay here. No housekeeping during pandemic (suited us and dont know if we asked would they clean the room), everything that isnt essential is removed from the room but a quick call to reception and they have whatever you want to your door. They are that fast, dont take a quick trip to the bathroom, you wont have time. They are at your door in lightening speed. Its impressive. You leave your rubbish or dirty towels etc outside the room door and the staff collect them. Used taxis to get into Warsaw (afraid to get on the bus or metro due to surgery) cost about 10e. Great social distancing. The Polish are definitely taking the pandemic seriously. Felt safer here than at home.