bb1352
October 30, 2023
Our stay at the Hotel Palazzo Barbarigo was absolutely wonderful, not only because the property itself is so beautiful and perfectly located, but also due to the incredible kindness and professionalism of Nicoletta and Stefano. We were greeted warmly after the water taxi ride from the airport (HIGHLY recommend!), and given an overview of Venice with a map, which proved to be IMMENSELY helpful later (do not rely on your phones for directions). Then we were showed our beautiful rooms, where they had provided a complimentary bottle of prosecco, and asked when we would like breakfast. Which we had on the terrace every morning, as that space is allocated to reserving the junior suite room 10. We spent every morning on that terrace watching all the activity on the canal (which we could not hear at all at night in our rooms). Nicoletta and Stefano provided excellent suggestions for restaurants, and set us up with a trip to Murano for a glass making tour. They also coordinated our water taxi ride to the train station. Upon being dropped off with what we thought was all our luggage, my mother realized that she left her backpack (with her passport!) in the water taxi, which had just departed. We called the hotel and asked if they could call the service and ask the driver to come back. After what seemed like a year's passing (about 10 minures in reality) the boat driver came back, drove between all the boats zipping in and out, and managed to hand the backpack off to my husband, in time to make our train! Nicolleta went above and beyond to help us avoid distaster! I can't thank her and Stefano enough for the memories they gave us to cherish in Venice. I highly recommend staying at this gorgeous hotel. We are already planning a return trip!