Kashmir Wellness & Spa Hotel Adults Only

Dear future guests of Hotel "Kashmir", Velingrad! With the best of feelings, I would like to warn you about the following: If you are traveling to the hotel with a teenager who on the way to Velingrad had the misfortune of losing or having his card stolen, you have no right to go to the trouble of getting to the hotel. He will definitely show you the way out, because your teenager does not have an ID card, and he cannot prove that he is over the required age of 14 /the hotel is adults only, so there is nothing wrong with it/, never mind that the young man in question is 2m tall, weighs two times his mother's and his chest is twice the size of his father's. But, madam the manager at the reception is iron! If the young man in question cannot prove that he has reached the coveted 14 years, he should go where he came from, and it doesn't matter if you come from 200 or 1200 km. Sympathy and willingness to help is NONE! Madam I merely turn my back on you, and go to her chambers / i.e. the little room next to reception/, proud and pleased with a job well done to offend and drive away the already worried guests. The case was solved after luckily we found a copy of the card in his phone / God bless technology/, and it finally became clear that the young gentleman is 17 years old. By coincidence we are in this hotel and will not repeat.

Great hotel. Its cozy, its quiet, it has very good beds, nice bathrooms, great food. Overall it was nice experience. The spa its quite big and you have huge choice of pools, relax areas, saunas, forest jacuzzis , etc. So no issue getting a pool chair. The service its quite good also. The food is half board, however the dinner is on the menu, meaning that you have salad, appetisers bars open to everyone, and then you order your food on a menu. Food its good quality and presented in a good way. Overall relaxing stay and we would definitely come back.

The hotel is wonderful - clean, luxurious and in the perfect style for its location. The staff is polite and well-mannered - something that it is rarely found in other high class hotels in Bulgaria. The restriction regarding the age of visitors is a big plus for people who come to enjoy a real spa vacation.

Nice rooms with comfortable beds, great spa facilities, excellent staff and tasty, well presented food. The gym equipment needs maintenance as does the salt room in the spa, and the perfume smell pumped through the air conditioning is a bit overpowering. But overall a great experience and the best hotel I’ve stayed in Bulgaria so far. Recommended.

St Valentines day. Chocolate and sweets made with love. Awesome location in the forest, fantastic food and service ! Clean and cosy, designed with style! Outdoor pool and jakuzzi ,mineral water and forest suroundings. Check out the cosy bar too

Wow! This sums this place up. From start to finish the service was awesome. The Spa was perfect. We had massages and a herbal wrap and I can say that this has been the best spa experience in Bulgaria. The full board (breakfast and dinner) worked well. Great service in the dinning room and the food was very good. Many choices. The room was well appointed, quiet, and the bedding comfortable. One nice thing was that the staff respected the "DO NOT DISTURB" sign. We slept late every morning for some well needed recharging. This place is clearly not the least expense but it is certainly the best and well worth the money.

It was an amazing experience. The place is very clean. The service is excellent. The food is great.

The hotel is on a great location. It’s new, very clean. The spa center offers great services. The food was very delicious. A big choice of meals, presented in a very elegant way!

Excellent hotel and very good restaurant. Reception service/lady very strange, ‘’wow you are coming too early (11:00)’’. The lady was aware that our room is not ready even before finding our reservation… 😀 or she is having cristal ball or the instructions are to not allow guest to check in before certain hour. The hotel was empty. I really do not understand that… in every normal nice hotel are more than happy to make you accomodate in the moment that you arrived. She called us 40 minutes later that the room is ready now… Why … you want to make someone disappointed… What a service is that… what cost you to be nice and welcoming… hospitality…