Truckee Donner Lodge

Convenient location and nice clean, spacious rooms

Great location, cute spot, bathroom finishes show a little wear and tear but felt clean and fine overall. Super disappointed that the hot tub is closed for repairs and apparently has been offline for months. After skiing it would have made a huge difference. We would stay again but we’d make sure the hot tub is back in operation before booking!

I booked through *******. ******* requested over 72 hours before my check in date for The Truckee Donner Lodge to give me a refund because I wasn’t able to travel due to treacherous weather conditions. They denied it and I had to pay despite being unable to go.

My only frustration with this property is that prior to my trip when I called with a question I was unable to reach a live person. I got stuck in the same recording loop saying based on my responses to the automated questions to which I would push a button on the phone, I was directed to call the hotel directly. I called two different numbers for the hotel and neither took me beyond the recording. Upon arriving at the property all of that paled as the staff were wonderfully personable and helpful, my room was spacious, quiet and had a lovely view of the river and mountains beyond and the breakfast was varied and filling. I especially liked the selection of bigelow teas and hot water available at all times.

Truckee Donner Lodge is, without a doubt, the most pleasantly surprising hotel I've ever stayed at. Recommended by a friend, I was initially skeptical about its 3-star rating. However, I was quickly proven wrong. The rooms at Truckee Donner Lodge are incredibly spacious, featuring comfortable desks and sofas, not to mention the convenience of having both a microwave oven and a refrigerator. The daily housekeeping service is impeccable, ensuring a clean and welcoming environment throughout our stay. What truly sets this lodge apart is its complimentary breakfast. The waffles and sausages were a hit with the kids, making our mornings delightful. The hotel also boasts a pool and a cozy space filled with computers, books, magazines, newspapers, and toys for children. It embodies the saying, 'Though small, it has everything one could need.' The front desk staff, especially Alex, were outstanding. Alex was incredibly nice and supportive, catering to almost all our requests with a smile. The lobby's spaciousness, complemented by a comforting fireplace, adds to the lodge's charm. The availability of free drinks in the lobby was the cherry on top. Alex told and guided us everything about the lodge. In my eyes, Truckee Donner Lodge deserves more than a 4-star rating. I highly recommend it to anyone looking for a memorable stay. This lodge isn't just a place to sleep; it's a place that feels like home.

I had a great nights stay after a full day of snowboarding, bed was comfy and sheer was great! Would stay here again

What a delightful place…the staff were top notch and the facilities clean. I’d love to come back in the summer!

Everything was good, except for one suggestion. Please get a thick mattress topper or pad. The mattress was too firm for this side sleeper.

My husband and I were driving to Oakland from Reno during the last blizzard. After 360'ing on the highway we knew we had to abort our mission to get home. So I immediately went online and found The Truckee Donner Lodge and we pulled off the icy highway. After the intensely stressful drive, we were so relived by the caring service at the front desk. The sweet woman at the front desk calmed our nerves and gave us our room that we had just booked. She felt like a savior. Our one night stay was just what we needed. A chance to relax and do nothing but watch the snow fall outside our window. The breakfast in the morning was good. There is a coffee machine that seemed to be available for use all day. The room was very clean. We were so happy with our stay!