Conrad Hangzhou Tonglu

I took my mom and three girls for three days and two nights. The villa has a swimming pool, and the balcony and room are super large! The view from the balcony is also super good. The weather was super good on the second day of check-in, and I had a lot of fun playing with the dogs on the outdoor lawn of the hotel! This time was the happiest time for them among all the times I took the dogs out for a trip. I recommend this place with five stars! The food in the restaurant is also delicious. I will visit it again next time I take the dogs out. PS: The housekeeper Winnie provided very good service, which was great. Thank you! A happy little vacation.

The overall environment and facilities are great, all the staff are very warm and thoughtful, I hope to provide more dining options, I will consider coming again in the future😊! Facilities: 5 Hygiene: 4.5 Environment: 5 Service: 5

As a holiday villa hotel, Tonglu Conrad is surrounded by mountains and rivers. The rooms are scattered on the mountainside, with a wide view and privacy for guests. The hotel service is thoughtful. The housekeeper Jimmy contacted in advance and provided high-quality service throughout the whole process. He helped to upgrade the room type and carefully checked the room before check-in, providing guests with peace of mind. The hotel's catering is also above standard. Dinner and breakfast are both served in the hotel. The dishes are rich and varied, integrating the characteristics of the Yangtze River Delta region. Overall, this stay experience is very satisfactory!

The hotel is surrounded by mountains and water and has an invincible beautiful environment. The rooms are spacious and bright, with high-end facilities and great attention to detail. The hotel staff are very friendly and enthusiastic, and the response speed is very fast, especially Ella, who made detailed arrangements throughout our stay. The Chinese restaurant has delicious dishes and rich breakfast. This is a great experience to bring your pet with you.

Although it is not perfect, the problems that occurred were solved relatively safely. I feel that all the staff of the hotel are working very hard to improve the customer service experience. Special thanks to Grace at the front desk for helping to reserve a viewing room with a good view; Ann from the catering depar**ent? (a beautiful and elegant one with a round face) and the honest brother for their enthusiastic service; Thank you to the handsome guys in the concierge depar**ent and the local brother who drove us to the observation deck. It’s a pity that I didn’t ask for their names one by one. Looking forward to staying again~ Handmade activity experience (only on Saturdays and Sundays, choose 1 out of 6) Welcome fruit on the first day of check-in Exquisite travel photography (gift 3 simple photos)