Centurion Hotel Grand Akasakamitsuke Station

room was small for a triple room, as luggage space constraint. water was not promptly provided after room service, onsen and sauna is chargable even though stated sauna is free, need to note, thanks anyways!

We absolutely loved our stay and the location of the hotel. I would definitely choose it again when I will be back in Tokyo.

Be aware. This hotel is dishonest and deceiving. Upon checking in, I was given a room that is right next to the elevator. The room was about half the size that it’s described to be on the website. The room appeared to be a storage space turned into a guest room (there was also a storage room next to it). The television was installed or hung over a window so that I was not able to open the window. I went back to the front desk to request a room change. One of the service agents first told me that all rooms are the same size in the annex building. But when I requested to see another room and confirmed that the other room was much bigger, she admitted that the room I was initially given was smaller. It’s OK if I was mistakenly assigned to a smaller room but it’s wrong if I was lied to. This hotel needs to train its staff not to lie to customers. They should sell this tiny room only when it’s the last room available and they should tell customers it’s much smaller than the other rooms. Very unpleasant experience and I will not come back here.

Friendly and attentive staff but too small room and crowded Onsen

Good hotel.