Hotels in Calete, Tijuana

The website, WhatsApp, and phone has some of the worst customer service I have ever experienced. IF you make a reservation which I do not recommend, do not use their website. Use a 3rd party because anyone's customer service will be better than theirs. I made a reservation on their own website for 4 nights but accidentally made it at the wrong Tijuana City Express Hotel (the names are almost identical) #13932220. I realized this very soon after and contacted Customer Service on their WhatsApp account just 25 minutes after making the reservation asking for my reservation to be moved to the correct hotel. Representative Alberto Campos did not fix this. Basically, their headquarters had terrible and difficult customer service. I do not recommend them. I had to make a second reservation at the Tijuana City Express I needed to stay at. I told the night clerk that checked me in about the issue (being double-charged) and the manager. The manager told me to call and email their customer service. I spoke with Monica at that number but she was not helpful. In fact, I do not trust it was her name. She would not let me speak to a manager or give me the name of her manager and hung up on me (and I have a witness on this).

With a stay at Hotel Sunio City, you'll be centrally located in Tijuana, a 3-minute walk from CAS Visa USA and a 3-minute drive from Estadio Caliente. This hotel is 2.8 mi (4.6 km) from San Ysidro Border Crossing and 3.6 mi (5.7 km) from Las Americas Premium Outlets.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden.At Hotel Sunio City, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.Stay in one of 99 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads.

I love this hotel! Just steps away from Revolution Ave., the location is great. And the staff is absolutely awesome in addition to being a great value for the money.

The fantastic staff, quick reception, without being forced to do it helped me get an emergency medicine - I feel very grateful. The hotel is located just 8 minutes from the airport.

There are just way better hotels to stay at, where you can get better service in an area more conducive to walking around without needing a taxi. We booked this hotel because of its star ratings. We enjoy staying in nice hotels! This hotel is a 3 star at best based off the services provided by the staff alone. They missed so many little details it’s SAD! I am here on a medical recovery so we ordered lots of room service. Not ONCE did they get our orders correct. Each time the staff had to return 1-2 times to bring things back and looked frustrated that they had to bring things that they had forgotten. Last straw was I ordered a salad and they didn’t bring dressing, they took 30 minutes to bring the dressing and then asked for a charge correction because they made yet another mistake! We ordered drinks several times with no ice buckets and waited an hour for that also. The room was poorly cleaned. Leaving trash cans with no trash bags inside of them. We went out for a walk so they could clean the room and again. Poor job cleaning, floor not swept, still no trash bags in the garbage and bathroom not cleaned well. The area isn’t the best, the streets are wild so it’s difficult to just take a walk across the street unless you are literally running across. It isn’t really near anything. The room next to us had children staying there that we could easily hear all night. Not blaming the children it’s just the rooms are not very sound proof at all.

So not bad at all. Stayed for about a week. Ordered lots of room service and drank at the bar. Room was wonderful. My only complaint was when I called room service one night and the guy was obviously annoyed, quite rude. I asked for the total of my order to have money ready and he judt plainly say ”no. Anything else? I responded no then he hangs up. No time or thank you. Other than that I enjoyed the security of the hotel, we left money out and maid service came by while we were lit and they didn't take it but instead changed our sheets, towels and tidied up my workstation (desk). Will be returning in April again.

I am a frequent business traveler with over 2 million frequent flyer miles. Have stayed in Kempinski, St Regis, W, Four Seasons, Ritz-Carlton, Waldorf Astoria, Marriott, Hyatt, all the way down to Motel 6, Hampton Inns, Red Roof Inns, Army/Air Force/Navy Inns. The Hotel Jatay is a self proclaimed 4 Star Hotel. It is at best in my opinion a 1.5 star economy beach front stay. The location of the Jatay is its' only selling point. The hotel provides efficient wireless, a secure garage with space for approximately 15 vehicles, an ice machine on the 2nd floor, a reasonably priced nice restaurant on the 5th floor, and a single elevator which is frequently interoperable. The rooms have a safe, cable tv, a chair, a desk, and an armoire and night stands with the laminates coming apart from the furniture. Issues: over 70 rooms, and secure parking for only 40 vehicles; the shower water pressure goes from low to high pressure every 20 seconds; when the water pressure goes up it becomes hot, and when it goes down the water is cold; silver fish bugs in the room; no mini fridge, iron, ironing board, hair dryer, comfy chair, or sofa in the room; the armoire is small without sufficient space to hang clothes; a single towel to each occupant; house cleaning rarely shows up, and when they do you are luck if they even make the bed; no business center; and no fitness center. The Hotel Jatay staff for the most part is polite, but unskilled. The daytime manager is a very rude and extremely unhelpful woman.

This is the kind of place you stay to get a few hours of sleep after getting drunk in one of TJ's many drinking establishments. The hotel is right in the middle of the red light district. It is convenient to many of the establishments that people come to TJ for. If you don't care about anything other than having a bed in a convenient location, this place is a good value and may work for you. It's not a place you'll want to spend any extra time at. That being said, let me explain more about this hotel. It looks nice from the outside, and is set back from the main road by a private parking lot which is guarded. The security of this place is good, which is much appreciated considering the seediness of the area. The staff here are good too, very efficient and friendly. Check in and check out are a breeze and the staff will help whenever they can. The public areas of the hotel have been recently spruced up and look nice. The price of the rooms are reasonable. Those are the only positives, though. The rooms are just nasty - smelly, noisy, dirty. There is almost no natural light - one window faces the interior hotel atrium, and two tiny windows located in the shower room open to an alleyway. There is no fresh air in the rooms and no ventilation, other than noisy wall unit A/C which is only recirculating the same stale air. This is probably why the rooms have a smell. The walls are thin so you'll be hearing a lot of noise (though just from the inside of the hotel - the hotel is set back enough from the street that you don't hear street noise). The rooms were not clean, with little stains here and there, paint peeling off, mold in the bathroom area etc. There are also almost no amenities - no fridge, hair dryer, tissue box. There is a small safe, however. My towels were damp, probably from not being dried enough in the laundry. This hotel can serve a purpose but just know what you are getting if you make a reservation.

This is the absolute best place to stay on Revolution Av. I have stayed here for years. The view is great, and the staff is quite helpful. A wonderful breakfast comes with the room which includes fresh squeezed orange juice. It is near Tilley's and Hotel Caesar that both have great restaurants.

Hotel Caesar's is a historic place located on Revolucion avenue. If you want to see central Tijuana, this is a good choice to stay. The hotel restaurant is where Caesar salad was invented. You could have them hand toss the salad for you like a show. The hotel is reasonably priced at around $40-$50 USD weekdays. Weekends, they raise the price considerably. It is best to check booking websites for better deal. And paying in MXN pesos gives a slight advantage in price (let your credit card handle the foreign exchange). The rooms are very clean although a little bit dated. I would recommend getting rooms on the 2nd floor as the 3rd floor feels like an addition. The 2nd floor looks more authentic. Some rooms facing the Revolucion (main street) could be noisy. Each room has a walk-in closet with a safe. You could store your valuables inside. There is large LCD TV but it doesn't seem like a smart TV. Each room has a small desk.