UNO HOTEL Reviews

During my recent stay at this hotel, I had a mixed experience that travelers should be aware of. Firstly, the breakfast was outstanding. The variety was great, making for a delightful start to each day. However, my stay was marred by an issue with the advertised 24-hour help desk. At check-in, I was assured that assistance would be available at any time. Unfortunately, when I needed help late at night, no staff could be reached. This lack of support was frustrating and left me without the assistance I required. Overall, while the breakfast here is a definite highlight, the reliability of their 24-hour help desk needs improvement. Future guests should be aware of this potential shortfall when planning their stay.

Modern with everything one needs other than a lot of space and the size issue just calls for some Japanese efficiency! Microwave downstairs. Wonderful front desk service. My new favourite hotel in downtown Osaka!

I had an issue with my email which it meant the hotel was double booked by myself (I.e. booked 2 nights in 2 different rooms for one person). The moment this was highlighted to me and we agreed it was a genuine issue, the team manager agreed that they would wave the cancelation fees waived. To only find out when I left that they told trip.com not to do it, therefore they have charged me for 4 nights when I stayed two!! They are greedy people and it seems they are also liars which is a shame. Furthermore, the cabins have a very loud ventilation / AC system that does not let you sleep. It took me a long time to fall sleep and woke me up multiple times - its so loud the ear plugs aren't any good. Very bad nights of sleep there.

Great hotel to stay. Super value for money. Free onsen was fantastic.

A good hotel. There is a JR station and a pier right outside. It is very convenient to go to the island. It is a bit tiring to get back from Takamatsu Airport. It was very quiet after staying for two days. It was very comfortable to breathe oxygen on the balcony. There is a camping site next to it. It has a very lively a**osphere. The hot spring provided by the hotel is also very good. I also did a SPA. It was not expensive and comfortable. The Japanese breakfast is the healthiest. You can also choose French toast and pancakes. There are not many things to visit and play around. The two-day stay experience is enough. I look forward to seeing you next time.

This was my first time staying here, but the inside was very clean and had a relaxing scent. You can also use the nearby hot springs for free. Breakfast was included and was very delicious. I highly recommend it and would like to stay here again next time.

The hotel is very close to the pier, and it is convenient to go to Naoshima and Toshima. The room is clean and tidy, and big enough. Especially the free hot spring ticket is very pleasantly surprised. The surrounding public transportation is convenient.

The hotel is clean and tidy. It also provides hot springs and the service is very good. Remember to bring cash or a card if you want to eat in the hot springs. It cannot be deducted from the room fee. It is also possible to go to Naoshima with luggage at a hotel where you can store your luggage.

The advantage is that the hotel is very close to the station and ferry terminal. When you check in, you will receive a gift certificate for a nearby sento. There are no other highlights or recommendations. On weekdays, a double room costs more than 1,000 per night. The room is as small as in downtown Tokyo, and two suitcases can barely be spread out. Room facilities are basically at domestic all-season standards. And there is also a mixed hostel on the first floor. The only external window looks out onto a public parking lot, so there is no privacy. Breakfast sounds very expensive, and the meal time must be determined one night in advance. It turned out to be a joke! You are given a row of very sweet juices and over steamed vegetables, and the eggs are very amateurish. Unless you have to catch the ferry to Naoshima early the next morning, I really don’t recommend staying here. There are a bunch of hotel options with better value for money in Okayama.

The location of the hotel is very convenient, just opposite the JR station and very close to the port. It is very fast to go to Toshima Naoshima by boat. The hotel facilities are very new, and they also gave free tickets to the hot spring club behind them. The cafe in the hotel has free tea, mineral water, ice cream snacks, etc. for guests to enjoy. Everything is perfect. It is recommended for travelers to stay. The only fly in the oin**ent is: I don’t know if it was affected by the epidemic, but I couldn’t find a place to eat on the street, so I had to go to the only restaurant in the hotel. Later I found out that the hot spring club had good catering, and I regretted not knowing that at the time.

Very clean and tidy, good food, hot spring coupons

The room interior is also great! I am impressed by the staff's care so that I can enjoy breakfast comfortably, so I would like to stay again.

I was worried at first, but I didn't expect it to be very good. The private space is enough. I will stay here next time I go island hopping. recommend!

It's right next to Uno Station, and the transportation is very convenient. The front desk speaks good English and communication is easy. The hotel is relatively new and all facilities are in good condition. Breakfast is a Western-style set meal and tastes good.