Muro-San and everyone is very friendly and helpful. They make you feel good and happy. The housekeeper was helpful too. Even though we do not understand what we were trying to say, they bothered to explain and even took out a translator so that we can communicate with better communication. Our needs were fulfilled. They provided amenities like cleansing oil, cleansing foam, face moisturizer, toner, shaving cream and after shaving toner for all their guests