Anonymous User
July 22, 2023
The new room I was provided with was very nice and clean. The room I booked online turned out to be near the reception desk which made it a little noisy for me: I asked them if I could stay in another spare room, I was provided with a new room after discussion. Before that, I felt discriminated just because of my visa situation (I am eligible to a visa-free stay in China for up to 3 months) and one of the staff members seemed not to believe me and was treating me in a discriminative way. It was also a bit complicated as regards the laundry service arrangement. After having shared my discomfort by asking whether something was wrong, she started doing her best to be helpful. I believe we are all humans in progress and we can all learn from this situation. I would still recommend this hostel, I think it was just a one time incident. I believe being honest is good, so my honest comment is a good comment. :)