Guest User
June 8, 2024
I don't often write reviews, but on this occasion feel the need. I have stayed here many times, have seen many members of staff come and go. Not all of them great to be honest. But the particular individual I wish to comment on is the young gentleman that works in the Restaurant/Bar, his name is Umar and is an absolute credit to this company. On several visits I have witnessed this poor guy dealing with a full restaurant wanting food, drinks etc. while being totally on his own. Obviously that caused many unhappy dissatisfied customers, but this young man was ALWAYS extremely professional, remained calm and understanding during such stressful situations. And for this reason I feel he deserves this review for him alone. His conduct is an absolute credit to Travelodge Tolworth, and one of the reasons I return. I would have him work for me in a shot. So please be kind to him if you ever visit this establishment. Thank you Umar.