Surbiton Hotels & Accommodations

Family stay whilst attending a party in the nearby area. Its a gorgeous and amazing place to be. I was very impressed and surprised with how the hotel dealt with some of the things I came across. Such professionalism from all the staff including bar workers

After living in London for 5 days, I decided to go to Kingston for a day before returning to the country. I got off at Surbiton Station and across the road was the hotel. Special praise for dining, breakfast choices are better than many four-star hotels in London. There is also a discount of happy hour from 5 to 8 in the evening. The sommelier service is very attentive and polite, and the standard of food is quite good. In short, very high cost performance.

Good choice for young travellers. Low price but well equipped. Down side is just 25 mins free wifi each day.

The location and sanitation are very good, that is, the furniture is a bit less, and there is no place to put things. In addition, the hotel displayed an address on the webpage. At the front desk, it was said that it was not their order. It was an order for another address. It was about 100 meters across a street, pushing four suitcases.... Imagine how painful it is. Later, I stayed for two nights, and the same path was booked. This time it was right. I needed to push the big bag to the first hotel. After the negotiation, I didn’t change the hotel. I want to say, please Ctrip and the agent confirm the address, do not let the user get the false information, thank you

Totally recommended 100% This was our third visit to Warwick Lodge. Once again great stay. Great location, very clean, friendly reception. Easy going and accommodating. Free parking literally on the door step. Quite rooms. All you could wish for for at the cost.. great value for money. Will definitely return 👍👍👍

I booked the hotel through secret escapes as a surprise for my wife’s birthday,on arrival she commented how lovely the hotel was,we was early so we went into town,when we got back, we were given the keys to one of the cottage rooms ,we were very disappointed to have paid so much for our stay and to have been put in an accessible room (disabled) when there were clearly other rooms available. We were tired after our drive and walk out so we got showered and went for a drink in the bar,my wife asked for a cocktail and the bartender said he hadn’t had the training yet but made one for her anyway,he then left the bar and another young bartender came over and was talking to us about the hotel etc and a senior gentleman came over and said to him,come with me I want you to do something else,this was as I was about to order my drink and half way through conversation with him,so we got up and went in for dinner,we ordered a bottle of Sauvignon for around £32, the waiter put it in the ice bucket with lid on and walked away,surely I should of been asked to taste the wine,we then had to pour our own drinks for the rest of dinner,the wine itself was very poor and not worth the money paid,I’m not normally one to moan but I think £262 for a night in an accessible room for my wife’s birthday wasn’t good enough,the staff at the reception were excellent but waiters at dinner need to brush up on there service skills ,even at breakfast,we were asked if we wanted tea or coffee and had to remind the young lady 3 times as she kept forgetting

English breakfast can be accepted, clean, extra bed needs to communicate with the hotel

The first time we ever had a short break away here was in 2012 and it was amazing. On arrival, we were checked in by a person who gave us wristbands and told us everything we needed to know about early park access, breakfast check in, times, and everything you needed to know. We also had access to the walk around the zebra and giraffe (and the other animals) enclosures after the park had closed. Which was amazing. This time around it was completely different. We had to check ourselves in, which also cost an additional £15 for room keys. (which you do have back once you check out) No one behind the counter had informed us that some things had changed, so we went about things like it was back in 2012. On the second day, the day we were supposed to be granted 1 hour early in the park the early access gate was closed and locked. We decided to try the main entrance and after fighting our way to the front of the main entrance and trying to explain to staff that our entrance was closed, we still had to argue with one of the staff members to gain access. By the time we got to someone who was willing to let us in they were letting the public in anyway. So we lost our early access. The park was amazing the staff there were lovely and the rides were great and we really did have a cracking day. At the end of the day when the park had closed, we decided to go back to the hotel and change so we could enjoy the walk among the zebras and other animals. But again, the gate was closed and locked. I went to ask a member of staff on the main desk what was going on and why the gate was locked both times we attempted to use it and was informed that they don't allow hotel guests to have that privilege anymore. I was very disheartened by all this and this probably could have been avoided if we were informed during check in like we were in 2012. I get that it may be easier for some people but why am I doing hotel receptions jobs for them by checking us all in and trying to scramble the Internet and my email inbox to try and find out information. Everything else is fantastic and I really do love this place. They just need to make more effort to inform people about their stay and not just lump us with 100's of emails and expect us to go through them all for one tiny piece of information they could have easily told us in person.

With a stay at Foley Hotel in Esher, you'll be within a 10-minute drive of Hampton Court Palace and Thames River. This hotel is 3.4 mi (5.4 km) from Chessington World of Adventures and 14.7 mi (23.6 km) from Kensington High Street.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.At Foley Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.The front desk is staffed during limited hours. Free self parking is available onsite.Treat yourself to a stay in one of the 17 guestrooms, featuring heated floors and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.

I would like to give Sadaf a shout out for helping a very jet-legged mother during her son’s….wedding! I was incredibly sick for a few days am se happily helped me many! Times with navigation and explanations about London! Please know she is incredibly kind and patient and deserves the highest wages your company can shell out before someone else snaps up this dear gold nugget!!