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Reviews for Surabaya Hotels

The Southern Hotel Surabaya Formerly Ibis Styles Surabaya Jemursari
4.5/548 Reviews
I am back again to Ibis Style Jemursari, Surabaya... Its time for me to check how this hotel perform... Check in: 05 Dec 2021 Check out: 11 Dec 2021 Room: 602 (upgraded ALL Platinum Status) Check in 10/10 Pros: Very Efficient and welcoming Cons: none Room 602 Cleanliness: 9/10 Bed : 7/10 (theres small spot on linen and bed cover) Bathroom Cleanliness: 9/10 Hot water : 10/10 Water pressure: 10/10 (strongest pressure among accor hotels i have visited) Laundry 10/10 Laundry staff very polite and attentive to our needs Valet Parking Very polite and fast response Streat Resto (breakfast) Cleanliness: 6/10 (dirty table, chairs and some floors) Food Variety: 9/10 Service: 7/10 Best Food TERONG BALADO: 10/10 (MUST TRY!!) Nasi Goreng: 8/10 Mie Goreng: 8/10 Worst Food (need improvement) Soto Ayam : 5/10 Pecel : 5/10 Please pay attention to level of cleanliness in the resto area especially chairs and table where some left over still there.. Special mention to Mr. Kiky (Duty Manager) and Front Office Staff thank you for looking after us during the duration of our stay! I will definitely be back to this hotel just because of the location, bed quality and excellent service demonstrated by some Staff department i mentioned exclude resto which definitely need much improvement. Thank you for making our stay memorable!
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
4.6/578 Reviews
rated excellent location service amenities cleanliness but housekeeping to watch on quantity of toiletry like shampoo conditioner and lotion - to has 2 set instead 1 for couple and full content rather portion . Instruction to be display where light panel is hidden .
Ascott Waterplace Surabaya
4.6/569 Reviews
Ascott waterpalace hotel lobby is located in front of PTC west lobby. I entered the wrong lobby, apartment lobby so need to turn around. After taking the parking ticket, I parked my car near lobby and started started the check-in process. The check-in process takes about 30 minutes because it explains many rules that must be obeyed and the procedure for replacing the parking ticket with a parking card after check-in and replacing the parking card with a parking ticket at check out. Fortunately, the check-in process was carried out in a sitting position with a comfortable and soft chair. The hotel lobby is on the left while the apartments are on the right. The interior and furniture are still very well maintained and good even though the corridor leading to the room feels stuffy and hot. Executive rooms have kitchen facilities, living room, dining table, bedroom and bathroom. Cooking utensils and cutlery are very complete. Microwaves, electric stoves, sinks, dispensers, kettles, pans, plates, glasses, spoons, forks, soup bowls, and washing machines are all complete and functioning properly. The room is really suitable for gatherings event and cooking together. There are 2 TV's in the living room and bedroom. Wifi and TV service is also very good. Amazingly, I paid close attention to the cleanliness in my room, with a large room size, I didn't find any dirty or stained parts at all. The bathroom is equipped with a bath and shower. Amenities are produced by Budi Jaya Amenities which contain 100 ml (normally only 30-40 ml). the sachet uses brand twinnings. The public facilities are top-notch and very complete, starting from a clean kids club, a special hotel pool complete with a gazebo even though the pool size is not too big, a business center, a gym with a life fitness brand and complete equipment (although a bit dark), and there are 4 pools available integrated with apartment facilities (1 pool is being renovated, rotating pool, kids pool, and standard pool). I think they should improve the breakfast quality, taste are pretty below the standard and the food variants are also very minimalist. Even though coffee uses a coffee machine, there is only black coffee. Others are pudding, cake, cereal, juice (orange and kiwi). Sausage, vegetables, noodles, fried rice, chicken, fruit slices, soup, porridge, omelette. I've only tried a bit of everything and have no interest in adding more. On the other hand, the lack of breakfast is very reasonable because the price difference between breakfast and room only is only Rp. 40.000,00
Shangri-la Surabaya
4.6/551 Reviews
My stay at the Shangri La Surabaya was nice. I visited for two nights on business. Before I arrived, they had arranged transport from the airport which was incredibly efficient and easy. When I arrived, I was given a room on the 17th floor which is the top floor. It wasn't bad but could do with some updates to make it look more modern. The bed was comfortable and a good size, although there were a few scuffs here and there. The bathroom was small but had all of the essentials that you would need - however, both the shower door and floor could have been cleaned to a higher standard. The hotel is located in central Surabaya which made it easy to access shops and restaurants nearby. I had access to their Horizon Club lounge on the 12th floor that offers delicious breakfast service with nice views of the city skyline. Overall, my stay at Shangri La Surabaya was very enjoyable and I wouldn't hesitate to recommend it to anyone else who's looking for something luxurious yet budget friendly in this part of Indonesia. The service provided by staff was top-notch and they did an amazing job making sure my stay went smoothly all throughout my visit. The gym and pool are nice features if you want to sweat and relax
Vasa Hotel Surabaya
4.8/5107 Reviews
Vasa Hotel Surabaya is one of the best hotels in Surabaya, I can easily include Vasa Hotel in the list of top 5 hotels in Surabaya Breakfast needs to be improved, in order to fulfill 5 star standards, the rooms are modern and comfortable, cleanliness is also good The car park is inconvenient, because the elevator is not connected to the hotel's main building, so you have to walk quite far
Verwood Hotel and Serviced Residence
4.4/539 Reviews
I stayed here when my cousin get married on March 2021. Verwood hotel located in the very strategic area which near to toll, restaurant, public facility, etc. Guest only need to walk less than 5 mins to reach many restaurant around there : Warung Sederhana (Padang Restaurant), Ayam Bakar Prima Rasa, Boncafe, etc. This hotel divided into hotel and apartment. I stayed in the hotel because it already been renovated. Room Spacious enough and covered by carpet. Completed by sofa, desk, and chair, and also other amenities : mini refrigerator, TV, coffee/tea maker. This room looks like already being renovated. Bathroom Bathtub and shower is not separated. Need to pay more attention on the cleanness. Amenities was complete Pool I was asking for swim towel to reception, but they said that I can use towel in my room and they could change it if I want. No staff on the pool. Breakfast Standard variant menu for 4 star hotel : Indonesian menu, omelette, noodle, salad, dessert. We were waiting for several minutes to have fried rice while being refilled. Only less staff standby on the restaurant. Overall this is a good hotel because of their location. But, because this is not a new hotel, they need to have good maintenance to ensure that all facilities in a good condition.

Frequently Asked Questions

Hotels Quick Overview

Number of Hotels14
Number of Reviews1,102
Lowest PriceS$ 26
Highest PriceS$ 813
Average Price (Weekends)S$ 125
Average Price (Weekdays)S$ 122

Surabaya Business Hotel Guide

Book your hotel on Trip.com for an amazing travel experience. Book hotels in Surabaya via the Trip.com website or app, it's easy and hassle-free. Located in Indonesia, Surabaya is a well-known and vibrant city. While traveling to Indonesia, Surabaya is one of the most popular destinations.

Every day, travelers worldwide arrive at Juanda International Airport to start their vacations and business trips in Surabaya. If you don't want to take a flight, coming to Surabaya by train is a good choice as well.

You don't have to worry about accommodations when traveling to Surabaya. Here, there are more than 288 hotels for you to choose from. The local average price is 28 SGD per night. There are a variety of hotels to meet the needs of different types of travelers. There are 11 five-star hotels in Surabaya at an average price of 77 SGD per night. There are 22 four-star hotels in Surabaya at an average price of 51 SGD per night. There are 107 three-star hotels in Surabaya at an average price of 29 SGD per night. There are 76 two-star hotels in Surabaya at an average price of 20 SGD per night. Surabaya has many well-known chain hotels which are suitable for both business trips and vacations. Novotel is the most popular brand among tourists. Those who favor Novotel can choose a hotel under its name. The Alana Surabaya in Surabaya is a favorite among Trip.com users. Many tourists also stay at Hotel Ciputra World Surabaya.

In the city center of Surabaya, you'll have easy access to Monumen Bambu Runcing, Joko Dolog Buddhist Statue, Grahadi Building. You can choose attractions in Surabaya that are perfect for a weekend getaway, such as Bromo Solution. The most popular attractions for tourists in Surabaya are Sampoerna Museum, Surabaya Zoo, Bumiland Mulia Tour.

Average Temperature

• January to March: 29.75°C during the day, 25.98°C at night

• April to June: 29.58°C during the day, 25.95°C at night

• July to September: 29.23°C during the day, 24.94°C at night

• October to December: 30.57°C during the day, 26.1°C at night

Average seasonal Rainfall

• Spring: 295.0 cm

• Summer: 147.0 cm

• Autumn: 18.0 cm

• Winter: 123.67 cm

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