The Alana Surabaya
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Surabaya

The Alana Surabaya

Health Protected
No. 1 of Top 4-star Select Hotels in Surabaya
Jl. Ketintang Baru I No.10-12, Ketintang, Kec. Gayungan, Surabaya, East Java 60231, Indonesia
Show on Map
The 4-star The Alana Hotel Surabaya offers comfort and convenience whether you're on business or holiday in Surabaya. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at the The Alana Hotel Surabaya. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, bathroom phone, complimentary instant coffee, complimentary tea, free welcome drink. The hotel's peaceful atmosphere extends to its recreational facilities which include dart board, yoga room, fitness center, sauna, indoor pool. The Alana Hotel Surabaya is an excellent choice from which to explore Surabaya or to simply relax and rejuvenate.Show More
We Price Match
hotel overview picture
Last booked 1 hr ago
4.4/5Very Good·Service: 4.5
All 44 Reviews
Amenities
Outdoor Swimming PoolSaunaMassage RoomFitness RoomPrivate ParkingFreeAirport Shuttle ServiceBarRestaurantCaféMeeting Room
All Amenities
Surroundings
Airport: Juanda International Airport
(12.1km)
Train: Surabaya Gubeng Train Station
(7.6km)
Train: Surabaya Pasar Turi Train Station
(9km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Suite
20

Suite

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
Toothbrush
Room Details
Check Availability
Premier Twin Room
2

Premier Twin Room

2 Single bed
May not have a window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Premier Double Room

Premier Double Room

1 Queen bed or 2 Single bed
May not have a window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Deluxe Twin Room
10

Deluxe Twin Room

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Deluxe Double Room
3

Deluxe Double Room

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Club Room
12

Club Room

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Hide Room Types

Guest Reviews(44)

4.4/5
Very Good
Verified Reviews
  • Cleanliness4.4
  • Amenities4.2
  • Location4.3
  • Service4.5
archippo
December 31, 2023
Good hotel for my bussiness trip to surabaya. The food was nice also.
Nate
February 11, 2024
Value for money hotel. Basic facilities are there but dont expect five stars like facilities. Breakfast was nice tho
Noomi90
March 31, 2023
Great place to stay. It located near main city. Service is excellent. Hospitality is great. The breakfast have varieties which is great. Overall is great place to stay.
yrahmawati
December 9, 2023
Very nice hotel. Everything is in good condition. Plenty choices of breakfast.
Adityo
December 26, 2023
wonderful experience
Wincen Lim
August 9, 2022
All is good, great excellent services, gym good ... sauna good ... pool good ...
Guest User
April 11, 2023
Bagus
Seni tri putri wulandari
February 12, 2024
The AC isn't cold enough, if you turn it up it makes a crackling sound and it's really loud and really annoying. Everything else is OK.
Original TextTranslation provided by Google
Guest User
February 4, 2024
Okay, close to Broyal Plaza and lots of food next to it, okay
Original TextTranslation provided by Google

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 12 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 17 years old and under
IDR 350,000 (approx. S$ 29.73) per person per night

Breakfast
StyleBuffet
AgeFee
Adult
IDR 125,000 (approx. S$ 10.62) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Show More

Health Protected

Quite Clean
  • 4.4/5
Health & safety measures
  • Thermometers available

Property Description

  • Opened: 2013
  • Number of Rooms: 162
The 4-star The Alana Hotel Surabaya offers comfort and convenience whether you're on business or holiday in Surabaya. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at the The Alana Hotel Surabaya. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, bathroom phone, complimentary instant coffee, complimentary tea, free welcome drink. The hotel's peaceful atmosphere extends to its recreational facilities which include dart board, yoga room, fitness center, sauna, indoor pool. The Alana Hotel Surabaya is an excellent choice from which to explore Surabaya or to simply relax and rejuvenate.

Services & Amenities

Outdoor Swimming Pool
Fitness Room
Bar
Meeting Room
Restaurant
Restaurant
Cuisine: Chinese
Show More

Frequently Asked Questions

How much does it cost to stay at The Alana Surabaya?

Prices at The Alana Surabaya are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to The Alana Surabaya?

The closest airport is Juanda International Airport. It is 12.05km from the hotel and approximately a 25minutes journey by taxi.

What are the check-in and check-out times at The Alana Surabaya?

The check-in time is after 14:00 and the check-out time is before 12:00.

Does The Alana Surabaya provide airport transfer services?

Yes, The Alana Surabaya provides airport transfer services.

What amenities and services does The Alana Surabaya have?

The Alana Surabaya has the following amenities and services: Outdoor Swimming Pool, Sauna, Massage Room.

Does The Alana Surabaya have a swimming pool?

Yes, The Alana Surabaya has a pool. Pool type: Outdoor Swimming Pool.

Does The Alana Surabaya have fitness amenities?

Yes, The Alana Surabaya has fitness amenities.

Does The Alana Surabaya provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does The Alana Surabaya have non-smoking rooms?

Yes, The Alana Surabaya has non-smoking rooms. Please view the hotel listing for details.

Does The Alana Surabaya provide breakfast?

Yes, The Alana Surabaya provides breakfast.

About This Property

Nearest AirportJuanda International Airport
Distance to Airport17.7KM
Nearest Train StationSurabaya Gubeng Train Station
Distance to Train Station7.56KM
Average Price FromSGD87
Hotel Star Rating4