Guest User
June 30, 2023
Lovely resort, staff extrmely attentive and quick, everything clean and stylish. Went for a few nights in summer, which is good, as it is quiet and the hotel is not small - (one of the) pools however is rather small... so would not want to be there when hotel is at capacity. Overall: amazing food (except lunch, mor ebelow), we got upgraded to a large suite with massive terrace, some complimantary sweets, bubbly, and a stocked minibar with softdrinks - all without fault and much appreciated. Would return and recommend without hesitation for a short break and with an offer on. The ******* - and for the price and 5 stars premium resort tag this knocks half a point off (which is not possible here so I took one point off): the lunch selection was strangely rather dire, few salads and some yoghurts and a few cold leftover-starters from dinner before (as such no issue), all good if you arrived at one p.m or shortly after (it goes til 4 p.m!) - the cold food was not replaced, and none of the nicer things were left, on all 3 days we had a look around 14:30. For the price and the masses of amazing food from dinner just puts a dent in the experience. Service struggled a bit too at lunch but was very friendly throughout. Other small stuff: massive room and terrace but not a single clothsline or similar outside on said HUGE terrace (or in bathroom?!) to hang wet bathing stuff. Terrace furniture rather worn and could have done with a wipe-down, one back brace of a chair broken off - just small things. For me compared to other resorts in the area: one pool (the cooler one) is small, gets busy quickly and not really there to swim. Look rather bigger in th ebrochure. Special mention: outside of Asia we have never experienced such attentive staff and service throughout - and the food in the evening was amazing. We felt very at home, it was quiet and we could relax well. Few easy to solve ******* which would make the hefty price tag much more bearable. We will return for sure as overall the experience was worth it. Thank you