The lobby area is captivating with beautifully eclectic art. We were greeted quickly and offered a welcome cup of champagne. All of the staff we encountered were friendly, from valet to the front desk to the bartender. We only stayed one night and it was a splurge for us, but well worth it since you're centrally located to all that St. Augustine has to offer - good restaurants, fun bars, museums, boutique shops, the fort, and more - also we were traveling with our pup and the Casa Monica is pet friendly! We had a wonderful stay in a clean room with a comfortable bed. We ordered a couple desserts in the evening and both were delicious! If we come through St. Augustine again, we will definitely consider this place again for our stay.