Hotels near Dolphinaris Riviera Maya, Solidaridad

Excelentes vacaciones

We were excited about our stay at the Grand Palladium Colonial, and we have to say: it was a truly unique experience. If you’ve ever dreamed of combining a tropical paradise with a touch of construction-site charm, this is the place for you. Positives: The resort itself is stunning! Spacious, well-maintained, and a true paradise for nature lovers. From dense mangroves teeming with wildlife to the pristine beach – absolutely impressive. The staff was mostly friendly (with one charming exception), albeit a bit distant. Perhaps they thought we came to observe them at work rather than seek assistance. The à-la-carte restaurants? Absolute oases of calm! A perfect escape from the chaos of the buffet. The culinary highlights were delightful – especially the starters, which were truly exquisite. Almost as if they’d been imported from another hotel. Negatives: And then we arrived at the reception – or, as we lovingly call it: The Gateway to Hell. Never before have we been welcomed with such condescending hospitality. Information? Not here. Being left to wander through the resort at night with luggage, a toddler, and a baby? No problem, as long as we felt like adventurers. At least, after submitting a written complaint about this ordeal, we were comforted with a standard letter – a true act of care! Oh, and half the resort is under renovation. But hey, you can always blend the sound of construction with the soothing waves outside – as long as you’re not in your room. Child-friendliness? Well, if a chessboard and two mini football goals count as a playground, then we must be spoiled. Everything else must currently be under construction. The buffet was an experience in itself. If you’re lucky, you might even find a salt shaker on your table – a touch of luxury! Unfortunately, the regional dishes had all the charm of a fast-food joint. But hey, why aim for authenticity when you could try to surpass the local Mexican takeout? Spoiler alert: They didn’t. We particularly appreciated the clear separation within the hotel. Different areas are reserved for specific guest categories. It felt like we were part of an experiment to see just how effectively people can be segregated. Criticism of this concept? Met with a smile. Last but not least: The seating at the buffet restaurant accommodates about a quarter of the guests. Long lines at the entrance, frantic scrambles at the buffet, and staff operating at a pace that would make Zen masters proud – a true symphony of chaos. Conclusion: The resort has potential, but it feels like it’s being excavated by a digger and a dump truck at night. If you love construction noise, can entertain your children with a chessboard, and enjoy feeling like a second-class guest, then this is the perfect place for you. We hope they reconsider their priorities someday – until then, we say: Thank you for the unforgettable experience in the worst five star hotel we’ve ever been to! Palladium never again.

This is quickly becoming our favorite resort! We went in October (you can read my review from then on here as well) and again in March and have already planned our third visit for this fall! We opted for a third story ocean view room this time (we had a private corner pool suite last time). We loved listening to the waves every night from our room and waking up to the sunrise every morning. The room was very similar to the last one we had. Very modern, marble bathroom etc but this room had a jetted soaking tub. We requested building 67 so we could be close to the infinity pool and Helios restaurant. From the moment you arrive you are treated like family. Israel, the bellboy captain, is always prepared with a warm welcome and Kevin at the front desk is always a wonderful familiar face to see! Alberto, Sergio and Romeo are amazing golf cart drivers! They always get you where you need to go with a smile and a warm greeting! They have become our friends and we look forward to seeing them again soon! All of the butlers are excellent as well. Rafael and Mariana took great care of us! If there is anything at all you need, don’t hesitate to ask your butler. The food and drinks here are excellent. There are top shelf options included such as crown royal, captain Morgan, grey goose etc. David, Jonathan and Mayra made sure our cups were never empty :) Daniel at La Jarra (trs only beach bar) was a treat! We enjoyed hanging out there with him. He works very hard keeping all the trs guests happy! Alfredo at La Terraza (the “quiet” pool) made us some special custom drinks that were amazing! We ate breakfast every day at Helios (capricho wasn’t open) and often times lunch as well. My husband even started making up breakfast sandwiches for himself lol and they made them for him every day! Martha and Wendy made breakfasts exceptional! They even brought us a sweet goodbye dessert plate :) Ivonne is an amazing hostess and has become someone that we feel is our friend and we look forward to seeing her again soon! Our favorite dinner spots are Tentazione and La Boheme. We like sitting in the special booth there! We tried Sumptuori (hibachi) this trip and enjoyed it as well. The evening entertainment here is the BEST that we’ve encountered since Covid restrictions affected the resorts. The chic show is running on a smaller scale and is in the terrace bar, full moon. The burlesque show is fabulous and should not be missed! We also enjoyed ****** night! Be prepared to make new friends here on a nightly basis! It’s so much fun! Make sure to check out Las Rocas, the salt water pool. Bring your snorkel gear and water shoes! We also enjoyed a round of putput golf at the activities center! Insider tip: take an early morning walk before it gets hot out. Grab a latte (with amaretto lol) from the lobby bar and head out. Walk all over. Discover the cenote and the flamingo area. Walk all the way to the trs only beach. This will help you familiarize yourself with th

one of the best hotel I have stayed, you have everything like 12 restaurants to eat and the pools and the place to do kayak and be on the ocean pools ara amazing its a nice resort with everything you can dream, amazing views and the restaurant the mercado san juan its amazing for breakfast its food all around Mexico you need a week to see the whole hotel, plus you have acces to all the parks of Xcaret we try the xenses and Xcaret at night its nice, everything for all the family better than the disneys resorts I think its one of the top 10 best hotels in the world, it has something for all kind of taste, from privacy to a lot of places for socialize. I will comeback again for longer stay its worth it.

I have stayed in some top hotels. This is undoubtedly the overseas hotel with the best value for money and the best service I have ever stayed in. It includes free park tickets. Other hotels pick up from the airport by shuttle bus or the like. This one is a Model Every employee around the clock is enthusiastic and serious. They also speak the best English among the Ten Days Inn in Mexico.

The good- staff seems to clean it. Pool nice. The not so good- cold showers, food, noise level from highway. Dates of visit- 12/25-12/30. They don’t have blankets on the bed, only sheets and when I asked for a blanket they said they don’t have them. They didn’t have enough beach towels for our family any day we were there and you are expected to keep the same sandy wet towel for your entire stay. We were told to hang them up to dry. I cut my foot on accident and asked for a bandaid and they didn’t even have one. They have no hot water. I got three rooms and none of had hot water. They told me to let the water run for about 20 minutes each time, but in never got beyond warm and wasted immense amounts of water. The room was cute. The bed not comfortable. The main thing I didn’t like was the air conditioner is either on or off. It doesn’t have like a normal setting that runs and shuts off and then turns on. It’s either on or off, running all night and condensing dripping into a puddle on the night stand and bed area. It is close to xplor which is why I chose it, but if you want to go to town the taxi is spotty at best. It kinda sits alone in the side of the road. I felt safe there and allowed my teen kids to get two rooms and didn’t worry about their safety, but overall, I wouldn’t recommend due to no hot water, blankets, towels, and terrible food.