Comfort Inn Encinitas Near Legoland

AVOID!!! The elevator is broken, the hotel is extremely close to the freeway, we saw 2 homeless people living at the hotel, the TV did not work and the phones also do not work in the room. I tried to call the front desk and ask why the water was turned off at 10am while we were showering and brushing teeth for Legoland. I walked down and said the phones are broken. I was met with the hotel manager Everet, with a big fake smile that said “I just picked up and you wouldn’t say anything so I hung up.” Seriously? You’re trying to lie to my face about your phones not working?!? I knew at this point I was up against a monster of a hotel manager. I said the water was shut off and no one in my room could brush their teeth or flush the toilet. He said “What am I supposed to do about it?” I said “You’re a hotel manager and you provide customer service.” His response was, “I do not work in customer service.” Again, I couldn’t believe the conversation I was having. I asked him for some water, and he said he could not give me any. I pointed to the 500 bottles of water in the snack area and asked for 1 so we could at least brush our teeth and give our kids some water. His response was “No”. This is the same hotel manager I witnessed talking very rude to a female front desk clerk the day before. I then spoke with a few other hotel workers about this man and they all agreed that he has a lot of problems. They said everyone quits working there after a few days…wonder why. They’ve been trying to renovate this hotel since 2017 apparently.

Not great.

Is ok too loud

Shower only being either cold or scathing hot, rusted bathroom sink, no cleaning service for 3 days (and when that day came, no cleaning was done but replacement of towels and toiletries - bed remained unmade and the counters were never wiped nor floors vacuumed). Dirty tub and spots of old liquid against that bathroom door - will never stay here again no matter how convenient the location may be. We had 2 kids as well and there were a lot of shady ppl around the parking lot each night we returned. For the amount our rooms costs, it should have been at least clean!!

Rusty sink, shower can either be scathing hot or cold only, bathroom door was dirty with signs of splatter, staff stated they only clean every 3 days (which they did not at all except removed trash, replaced a couple of towels and toiletries). Didn’t make the beds or do any cleaning at all. Lots of shady people around the property. For the price we paid, it was pretty awful.

I liked the location, the room itself, and the staff. I had problems because the TV would not turn off and the amount of water coming from the shower was low as well as the temperature would vacillate.

First room water wasn’t turned on in toilet when turned on it leaked on floor so asked for another room second room TV would not turn on third room when I went to turn off TV would not turn off could not unplug it wires and cord were all in wall. Had to put 2 towels and my shirt over it to darken room thankful the mute work. Shower was very disappointing definitely need a new shower head. I have stayed at a lot of Quality Inns and have been very happy this was one was very disappointing. Smelled bad

We needed a local spot to sleep at while our house was fumigated and this worked out very well. The room was bright, neat, and very clean. The beds were very soft and surprisingly warm. On the east side, it wasn't very noisy despite closeness to freeway. One note that should be said: the parking spaces are very narrow. In my small sedan, I had less than a foot on either side in a compact spot. Luckily it wasn't too busy, so there were plenty of spaces but I could see it being a pain in busier times.

Lights and electricity was out at 6pm till 6am neighbors where unfriendly.